I have used many cleaning companies and The Cleaning Authority is by far the best service I have used. They are thorough and the staff is very friendly. I like their Room Rotation: each visit they specify and focus on certain rooms for a more thorough cleaning. This company is the best!
My experience has always been good. The housekeepers are all polite and for the money I am very satisfied. My kitchen is always very clean and I love the way they groom the fabric on the sides of my couch and chairs.While I had no bad experiences with the previous owner, it is under new owneship and that exchange has been plesant. I am not ultra picky and when I come home on the service day I am always content that I got my $ worth.
We've all seen it or heard it before, they come to your home with a sales pitch and you wonder whats really going to happen...NOT with this company, they have a unique method for cleaning your home and it works. You must give them a try.
Do yourself a favor and don't hire these people. The Owner hung up on me in the middle of a call when I was calling to discuss how the cleaners missed cleaning our sinks and toilets. I was not rude but she definitely was. I liked that they used "Green" cleaning products but the owner clearly doesn't know how to run a business.
Posted: 3/17/2014 • Link to this review
We used this service only 3 times. the owner is rude and unwilling to address any issues, they clean only part of the house., they also don't disclose that they clean as far as they can reach, so you better hope your cleaner is over six feet tall. Half of our house got clean, and I had to go back over everything in addition to the fact that they used fine sterling silver polish on my stainless steel. we are still trying to get the tarnish off. the list goes on..beware of this company!
Posted: 11/18/2013 • Link to this review
HORRIBLE Service and an owner that charges credit cards even when notified that work was not completed as it should be! This company needs to be watched like a hawk as any corner that can be cut in the cleaning of your home or business WILL BE CUT! Do yourself a favor, hire anyone else other than this company, they prey on busy people hoping that you wont notice that they actually complete about 60% of the work they say they will
Posted: 10/29/2012 • Link to this review
Poor Service!! They just care about making money!!! Don't care about us. Don't train their employees.
Posted: 12/17/2010 • Last edited: 11/18/2013 • Link to this review
Our goal is to provide the best quality and service for all of our customers. On the occasion when we don't, we always work with our customers to rectify anything they are unhappy with. In this instance, we have no record of this person being a customer and respectfully ask "Maria" to call us directly at 678-513-4844 to let us know who she is and the specifics of her complaint so we can correct them asap.