• Claim This Profile!
    Join thousands of businesses who are using Kudzu to find new customers.

    When you register, you can:

     •  List your specialties
     •  Respond to reviews
     •  Create special offers

The Eye Gallery

3 star rating 6 Reviews

(404) 252-4111(404) 252-4111

5975 Roswell Rd NE, Ste 107Atlanta, GA 30328

  map »

Business overview

Payments Accepted

  • Debit Card

Reviews

View More »

Lousy Customer Service, 2/15/2013

The manager of this store is clueless. He was not able to answer a simple question and seemed very impatient when I asked about the difference in types of lenses. I am not going to invest money in... an expensive pair of glasses, if they are not able to explain why one lens is better than another. He also referred to my vision insurance as "useless". If that is the case then I do not understand why they accept my insurance. Avoid this place.

VIEW MORE »VIEW LESS »

Excellent Exam, 10/22/2010

I went to Eye Gallery for an eye exam and had a terrific experience. Dr. Hansen and staff were excellent. I did not need glasses so cannot comment on that side of things but as for the eye exam side... it was great and I would highly recommend them!

VIEW MORE »VIEW LESS »

Displaying 1-6 of 6

Reviews

The Eye Gallery - Atlanta, GA -  Elizabeth08

Reviews: 16

Lousy Customer Service

The manager of this store is clueless. He was not able to answer a simple question and seemed very impatient when I asked about the difference in types of lenses. I am not going to invest money in an expensive pair of glasses, if they are not able to explain why one lens is better than another. He also referred to my vision insurance as "useless". If that is the case then I do not understand why they accept my insurance. Avoid this place.

Was this review helpful?

Yes (0)     No (0)

The Eye Gallery - Atlanta, GA -  fcohen

Reviews: 4

Excellent Exam

I went to Eye Gallery for an eye exam and had a terrific experience. Dr. Hansen and staff were excellent. I did not need glasses so cannot comment on that side of things but as for the eye exam side it was great and I would highly recommend them!

Was this review helpful?

Yes (0)     No (0)

The Eye Gallery - Atlanta, GA -  robinmk02

Reviews: 9

The Worst!

Ivan, the owner, is the worst and has a terrible reputation around town. I had a pair of glasses made by The Eye Gallery. While they were making them, they broke the lense THREE TIMES. The glasses NEVER left their store, yet when I did go in to pick them up, I was told that "No remakes allowed for Ms...." I DID NOT BREAK THEM...THE PERSON MAKING THEM DID! So, if something was wrong once I was wearing them for a period of time, why would I be penalized for their error?? I will go to Lenscrafters before I ever go back to Ivan/The Eye Gallery. Their Optometrist is great (an owner in the store), but I won't use him or refer others to him due to the store and Ivan.

Was this review helpful?

Yes (0)     No (0)

The Eye Gallery - Atlanta, GA -  noelle80

Reviews: 5

Wonderful Place

I visited the store over lunch, and I worked with Christina and she was great! She was friendly, knowledgeable, and so helpful!

Was this review helpful?

Yes (0)     No (0)

The Eye Gallery - Atlanta, GA -  jfbrown

Reviews: 1

improved management

I recently visited this store despite the review I found on this site. I had an amazing experience. The customer service was excellent, apparently the person mentioned in the previous review is no longer there. I would recommend this store to all of my friends. Bottom line, Great selection matched with great service is what this place is. Check it out for yourself.

Was this review helpful?

Yes (0)     No (0)

The Eye Gallery - Atlanta, GA -  customer3

Reviews: 8

Terrible customer service!

I was not impressed with the customer service I received at The Eye Gallery. I was assisted by the Manager, Debbie Wexler. She is only interested in making the quick sale at the highest dollar possible. If she doesn't feel like you will drop a lot of money, she will move onto another customer who is more worthy of her time.

Was this review helpful?

Yes (1)     No (0)