All I wanted was three raised planting beds with upgraded drainage and a porch extension of ~3'x5' with new steps. It took over 90 days to get absolutely nothing done. It was always as matter of "we are meeting on Sunday and will schedule your project then". There was periods of time with no communication or update. When the project manager finally did come to the site, there were no plans or drawings. And I was informed the project was being pushed out. Great American Green finally cancelled the project around June 6 and then it took another nearly 30 days to get my deposit back. And that only happened because I finally chased down the only person who could write the check and went personally to their "office" to get it. It was all a giant waste of time. I try to support local businesses but not this one any more. I gave a "one star" rating since that was the lowest possible. I would give minus stars if possible.
Area Canton, GA
Cost $5,000 - $9,999
Date July 2016
Posted: 7/13/2016 • Link to this review
As they were unable to meet with me in the evenings or weekends, I took time out of my work day to meet with Great American Green. They came out and looked at our project. I sent them a PDF that a landscape architect had done for us. I was told that they'd have an ratio in a week. After 10 days I finally heard from them. They told me that it was going to take another 2 to 3 weeks to get an estimate and, Indonesia many words, encouraged us to use another company. I told them that we were still interested in getting a quote. Never heard from them again.
Area Alpharetta, GA
Cost $30,000 and over
Date February 2016
Posted: 4/28/2016 • Link to this review
I had a great experience w/ Great American Green. They extended my existing deck while adding a flag stone patio w/ a built in fire pit. Did a wonderful job! After the job was done; they cleaned up after themselves and even laid some pine straw free of charge. I was very pleased w/ the work they did and I would absolutely recommend them to anyone.
Posted: 3/15/2012 • Link to this review