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The Home Depot

(770) 438-9649 www.homedepot.com »

1200 E West ConnectorAustell, GA 30106   map »

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Dismal, 12/20/2008

Had an unfortunate task of trying to replace one of those "12 yr warranty" water heaters with a ruptured tank that was purchased 7 years ago at their old location.What an absolute joke... While... everyone acted friendly, no one seemed to know anything about how to handle a warranty issue & kept telling something different. They are ready and more interested in selling you than anything else. After all the calling and jumping through the hoops, it would be the last time I'd ever deal with Home Depot. Lowe's down the road has always been a better place.

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raymen

Reviews: 12

Dismal

Had an unfortunate task of trying to replace one of those "12 yr warranty" water heaters with a ruptured tank that was purchased 7 years ago at their old location.What an absolute joke... While everyone acted friendly, no one seemed to know anything about how to handle a warranty issue & kept telling something different. They are ready and more interested in selling you than anything else. After all the calling and jumping through the hoops, it would be the last time I'd ever deal with Home Depot. Lowe's down the road has always been a better place.

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