Very unpleasant experience. Average quality product, rude service. Salesperson quoted one delivery estimate when I purchased the furniture, then kept extending the expected arrival date. The owner... verbally agreed to refund my purchase, then ended up charging my credit card. What a mess.VIEW MORE »VIEW LESS »
We have bought some furniture at crate and barrel before. The customer service was ok. Furniture that you can put together like Ikea style will last the same as theirs and it is cheaper. Recently... we bought new bedroom furniture and a sofa here at the home gallery and it was the best experience we had in shopping stuff for our new home. We liked their rustic and contemporary looks. They have wide range of home furnishings. Ben did call back a few weeks later saying that the set was ready for delivery including the one sofa that we had ordered. Delivery guys did set up every thing very fast and cleaned after themselves. We feel very happy and satisfied with our purchase. Their wooden furniture looks solid and sturdy with a great finish. Now so far we are experiencing great quality and we hope they will last long!VIEW MORE »VIEW LESS »
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Posted on Citysearch on: 3/13/2011
Very unpleasant experience. Average quality product, rude service. Salesperson quoted one delivery estimate when I purchased the furniture, then kept extending the expected arrival date. The owner verbally agreed to refund my purchase, then ended up charging my credit card. What a mess.
Posted on Citysearch on: 3/18/2009
We have bought some furniture at crate and barrel before. The customer service was ok. Furniture that you can put together like Ikea style will last the same as theirs and it is cheaper. Recently we bought new bedroom furniture and a sofa here at the home gallery and it was the best experience we had in shopping stuff for our new home. We liked their rustic and contemporary looks. They have wide range of home furnishings. Ben did call back a few weeks later saying that the set was ready for delivery including the one sofa that we had ordered. Delivery guys did set up every thing very fast and cleaned after themselves. We feel very happy and satisfied with our purchase. Their wooden furniture looks solid and sturdy with a great finish. Now so far we are experiencing great quality and we hope they will last long!
Posted on Citysearch on: 2/6/2009
I furnished my entire condo from Home Gallery in Mountain View when I moved to Bay Area last summer. The furniture wasn't just of good quality but prices were very reasonable. I got a very good customer service. Also I have to mention that delivery guys were excelent in setting them up. I was there last weekend and purchased a few accessories. Beautifull stuff! I feel that I have discovered a nice furniture store that I can trust their quality and service.
Posted on Citysearch on: 1/24/2009
I just purchased a sectional recently from Ben at this store. He was so wonderful helping me pick out fabric and figuring what would go well with the things I described to him from my home. I am love with this place and staff and of course with my new couch!! i would highly recomend this place :)
Posted on Citysearch on: 1/22/2009
We bought a couch and table here about two month or so ago. I am very happy with the price they gave me. The manager gave me an extra 5% off the price and they said it would take 4-6 weeks. It came in 7 weeks! Not that bad. Quality of the sofa and coffee table is great. It looks nice and beautiful. It came with all the warranty. My wife is not very happy for the coffee table, She would rather get a Rosewood table but I went for little bit modern looking table. We definitely recommend this store. \rHome Gallery has some nice furniture for every room. The showroom looks great but little bit jammed. \rThey have colors, patterns and styles to fulfill every need. We will be back for sure for more if we need anything.
Posted on Citysearch on: 12/27/2008
They have a fabulous furniture selection. The furniture is wonderful. I really like their lamps and they have some really nice dining room tables. I love it more than Pottery Barn (shabby chic), and more than Z Gallery (too much accessory and too much little something). \rHome gallery strikes the perfect balance between contemporary and rustic, fair prices and quality. I had my eye on a table set but waited for little better deal. They called me up and informed me of floor sample sale. I wasted no time in rushing to the store and well I got it. WOW! By the way I have to mention that how cozy this place is except being little cold. It takes some of the stars away but I will give them 4!
Posted on Citysearch on: 12/1/2008
I think they have gained popularity fast in being up scaled furniture store with reasonable prices for valuable items. You will find more than just furniture. Last year this time we visited them and got our bedroom set. This year we are back and I see a lot of tabletop accessories, lighting and more. It' is now a great place for gift shopping. I found a very mixed selection and well put together accessories. This time my husband really loved this place. We purchased a coffee table and two end tables with a lamp and some beautiful candle holders.\rWe are very happy with what we got for the price and service. A very quality and beautiful store and I have already sent a few of my co workers to this store.
Posted on Citysearch on: 8/26/2008
Recommended by one of our family friends we visited this store. We were looking for living room sofa and a coffee table. This store is great if you like solid, little bit of rustic and elegant home furniture. We prefer original production pieces and my husband is more for contemporary and modern how ever he always shows appreciation for good quality and solid stuff. They really have great couches to select from. Not on the cheap side but I think quality and style matches the prices. Lots of good finds here overall at I would say decent prices. We got a beautiful leather lounge chair and a sofa with a solid coffee table. I loved the selection of their dining room sets as well. For our next trip to this beautiful store we are thinking of a nice big dining table set to replace what we have now for over 15 years. We think we are one happy customer.
Posted on Citysearch on: 7/4/2008
An update\rNow with more purchase from this store which is a beautiful solid Rosewood dining table set, I am more convinced that their quality and price point is just great and unbeatable.\r\rI walked in to check out the store and see what stuff they have available. The selection on the floor seemed pretty decent. I think they only had one sales person working and he was busy with a customer, so I just walked around. Checked out the furniture. Had quite a bit for living room type furniture, but I didn't see a large desk/office type furniture (which is what I was mainly interested in).\rDidn't matter much because I walked to the back and saw a bookcase that I liked and then left because I wanted to think about it. Day after I went back and purchased the bookcase and a console as a desk.\rMy roommate went to the store and wanted to get a sofa with a coffee table and he ended up buying them including a TV-stand.\rSince we're local residents, delivery was free and they delivered them in 4 days. Incredibly solid and beautiful stuff.\rPrices were good and from what I could tell, they have a pretty decent selection of dining sets too. In my next trip I will be exploring that part. We need a table.
Posted on Citysearch on: 6/26/2008
I was here browsing the other day, and I must say this place is paradise. This is the place to come for nice and quality home furniture.\rI'm a strong supporter of buying things online but I always go to stores before I purchase anything online so that I can see and feel the products in person.\rAt this store I ended up buying a sofa, chair and a cabinet and I had a lovely experience! What a great stuff. I forgot the online purchase because I saw a fully stocked store with helpful staff and well made products at reasonable prices. \rI will keep coming back here!\r
Posted on Citysearch on: 6/5/2008
We went in here many times until we finally made a decision on a beautiful sofa for our home. Each time the sales associate was very helpful in giving us details and choices, but never overbearing. I was able to look and not be pushed into buying anything. They have a lot of really unique items and wood grains that I could not find in larger chain furniture stores. They have some great sales and the prices are a bargain for the quality and style that you are getting. After searching other stores in the area, I highly recommend this one to check out for sure.
Posted on Citysearch on: 6/4/2008
Great furniture place but not for the people with empty pockets!! It's not that cheap so if you're on a very tight budget. you better go there and just browse. You may bargain and get some extra discount. If you purchase from them you are the winner for the quality and price. \rThey have a range of stuff from couches to armoires to tables to lamps and painting. \rSome pretty cool stuff to say the least. And often, if you're lucky, they'll have sales (in fact...saw one a few weeks ago which must be for Memorial day!) \rMany of the pieces are made to order and some to take from the floor...you can choose wood and fabric which is pretty cool and all furniture are solid and quality looking furniture and mostly can be customized.\rI LOVE this store! I like going there once a while and browsing! Beautiful and almost unique furniture! It is like a tasteful treasure place. I have bought a few wooden furniture and a sofa sectional so far. Indeed for a very good price and good service.
Posted on Citysearch on: 6/1/2008
This new store offers a great selection of furniture and accessories for the home with a great divers feel. High quality items, not the standard cheap tacky imported stuff. Believe me I did my research for a few weeks. I browsed 6 different stores. But this one is a great place to shop for a unique furniture and gift. I highly recommend them.\rI was looking for a new sofa set and coffee table and of course I wanted high quality sofa set with reasonable price. Well I got what I needed for a very reasonable price. If you got the need and money, they've got some nice stuff.\r
Posted on Citysearch on: 5/24/2008
Their items are priced well, while on sale. Just make sure it will work and don't let them talk you into anything that is not already there. I would avoid them, unless you fall in love with something there.