My husband and I are first-time home buyers, and we heavily researched home inspection companies. We settled on Michael because of his experience, the detailed nature of the sample inspection reports on his website, and the many great reviews he had received on Kudzu. He was absolutely fantastic and exceeded our expectations. He was easy to schedule and we were very impressed with the knowledge and customer service of his staff. Michael showed up on time and conducted an extensive review of the house we were considering buying, which was built in the 1950s. He then walked us through the major issues he had found, and made a point to explain all the problems in a way that we could easily comprehend. We received his report that same day. He was prompt in responding to our follow up questions, and he and his staff made a point to follow up with us several times to make sure we had all of the information we needed. It is also worth noting that when we had licensed electricians, plumbers and roofers visit the property, they identified the exact same issues that Michael noted on his inspection report. We have been thoroughly impressed with Michael and will be highly recommending him to any of our friends who plan to buy property in the area.
Posted: 3/13/2012 • Link to this review
Michael has inspected several of my investment properties, personal homes, and those of my clients. I have never been disappointed. He always find ways to add value over and above what I've expected. As a result of his through inspections I have literally saved thousands. If your experience with Michael is anything like mine, you will look forward to hiring or referring him in the future.
Posted: 12/21/2011 • Link to this review
I've used The Inspection Company for 3 properties and have had nothing but the best experience every time. The time Michael takes, the details, the information and the professionalism are second to none. From the time you call to set up the appointment until the time you get the final report the experience is as good as it gets!
Posted: 9/29/2011 • Link to this review
The Inspection Company was friendly from the woman who answered the phone to the owner who came out to our home to do the inspection. The report that we received was very comprehensive and detailed. There was nothing left untouched. It was a great experience and would recommend this company to everyone.
Posted: 9/06/2011 • Link to this review
Not just any home inspection. From the staff to the inpector, each member of the team took the time to personally understand our needs and to explain the inspection process. In addition to the inspection Michael also told us about the home that we are purchasing. He is very knowledgable and gave me confidence in my new purchase.
Posted: 7/13/2010 • Link to this review
As a first-time home buyer and not someone who's particularly home-repair inclined, I found this service to be invaluable. The inspector clearly explained his findings, took the time the educate me on why the findings were important, and provided an excellent, easy-to-read report that helped me negotiate with the Seller. I totally recommended this service provider!
Posted: 4/05/2010 • Link to this review
Typically, Im not a big review writer, but after working with the Inspection Company I felt compelled to post a few words. Michael was referred to me and runs a first-class operation from start to finish. From the time you make the appointment until you receive your extremely detailed report, his operation is top notch. A few things that impressed me: 1) His accuracy. I followed Michaels recommendations and had additional electrical and plumbing inspections performed on a property I was evaluating. Although the place was marketed as "newly remodeled," Michael found several potential issues with the property and the licensed inspectors agreed with his findings, saving me $10K-$15K out of my own pocket in damages that I couldn't see behind the nice new walls. 2) His attention to detail. No stone goes unturned. When I received my detailed report, I was surprised at some of the small things he found. 3) The way his reports are written. Im not going to give away his secrets, but youll understand when you see his report. I have several real estate contacts and I forwarded them Michaels report. The reaction was the same in almost every case - "This is one of the best inspections Ive seen." 4) Customer service. I had additional questions and Michael returned my VM over the weekend to help me out and he never made me feel like I was bothering him. Bottom line - if you have a property you need inspected, this is the company to choose! Scott Z
Posted: 5/22/2009 • Link to this review
As first time home buyers, we were very concerned about finding a good inspector, especially in downtown Atlanta. After contacting The Inspection Company, we were guided through the entire process. Mr. Collins-Smythe was very helpful with everything! Our inspection was very thorough and informative. His receptionists were also extremely nice and willing to help in anyway! We will definitely be contacting The Inspection Company, LLC for future inspections. -Mandy & Huston, Atlanta Georgia
Posted: 4/03/2009 • Link to this review
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