The Kitty Clinic is a special place in the cat world. Besides providing professional care and TLC to the many pets that depend on them, Dr. Ruiz, Dr. Brock & Staff have opened their hearts to the less fortunate kitties that have no one. The service and support they offer to Feline Friends Rescue League can not be measured. It is endless. They truly go above and beyond the call of duty, whether it be for a valued pet or an abandoned cat off the street. There are many cats snuggling in their "furever" homes tonight because of the expert care received at The Kitty Clinic.
Posted: 9/15/2010 • Link to this review
This place is by far the worst veterinary office in Michigan. Our cat was saved from the Humane Society. The LAST visit we had with this place , we took our cat in for the fact that he lost weight . And since this was the first time we owned a cat we where hoping for a comprehensive treatment instead we where INSULTED by one of the "DOCTORS" there. Her medical examination consisted in LOOKING at the cat and weight measurement. And then the insults started pouring , she made it sound like WE STARVED our cat on purpose. And to top everything we had an appointment today (since we thought that changing doctors within the facility may do the trick) and about 3 hours prior to the appointment we got a call from someone there , REFUSING !!! to see our cat... We where amazed at the TOTAL LACK of professionalism coming from this business. Now we use a different Doctor . One that knows how to talk to pet owners , and one that actually nailed the diagnosis as well and had a swift resolve to treatment options. This one doctor (who will remain nameless) from this clinic should have her license pulled (not only she didn't do her job the right way, but she did it in an insulting and hurting manner)
Posted: 6/22/2010 • Link to this review