The Lock Lady is a Phoenix Locksmith Service that specializes in Commercial & Residential applications. Our professional, courteous locksmiths help secure Arizona with quality products at affordable prices. Mobile service is what we do best. Our professional guarantee is simple: You'll be impressed with our service.
We offer weekend appointments at no extra charge. Services include lock rekeying, unlocking cars and homes, master key systems, security gates and more. We also install.. high-level access control for businesses.
We're always happy to provide free phone estimates, so give us a call!
A very fast response to a need to rekey and relock a newly purchased property with no keys available. Honest assessment and quick response. Using her again now that renovation is complete.
Posted: 10/29/2014 • Link to this review
I called ASAP Lock & Security today, and Laura picked up. I told her I was locked out of my home, and she was on it! Took her about 20 minutes to get to my location, she was efficient with the paperwork, and then took mere seconds to unlock my entry door via the garage. I've never had to call a locksmith before, and I was so glad I was directed to ASAP Lock & Security!
Posted: 6/13/2012 • Link to this review
Laura was awesome. Showed when she said she would, did the work in the minimum time, and even took time for small details like finding a plate to enhance the look of one of our deadbolts, and caulking a couple of spots. Call the Lock Lady!!!
Posted: 10/14/2011 • Link to this review
Thank you Laura for returning our lost keys. My Grandson inadvertently left my keys in our local mailbox. Lucky for us, Laura Cordovano was in our neighborhood on a job. She saw the keys dangling from the mailbox and removed them and put them in our mailbox for safe return. Thank you! All my car keys, house keys, gate keys were on this key chain. You saved us money and time. Thank you for your good deed.
Posted: 11/09/2010 • Link to this review
Glad I could help. Yes, I saw those keys and thought..wow, is someone going to be upset. I left a business card in that mailbox in hopes of a nice review in return for good deed. My name is Laura, I am the owner of ASAP Lock & Security and I am a US citizen and a good neighbor in your local PHoenix valley city in our great state of Arizona! Locksmith service you can trust...starts with the owner of the company. Call ASAP for your locksmith service needs.
We just bought a new house and they took the time to go over all of our doors and locks and give us good advice about security. Did a great job with the locks and keys and gave us a good price. Laura did the work and she has an amazing van she works out of.
Posted: 8/13/2010 • Link to this review
Thanks for the review. We have state of the art tools, parts, locks and vehicles to get to you for prompt and professional service.
We just had Justin out to our house to re-key locks for our front doors. He was extremely courteous and professional. Also, the job was completed quickly and to our satisfaction. I felt cared for as a customer, as he offered to look at other lock issues in addition to the ones we called about. To do such a great job in this 114 degree weather is a feat in and of itself! I highly recommend this company.
Posted: 7/15/2010 • Link to this review
As a small business...ALL OF OUR CUSTOMERS COUNT. Always. Every Day! From all of us here at ASAP, I can say that we are in this industry because we really care about ALL of our customers here in the Phoenix Valley. Protecting them, their businesses and their property. Thank you, Geneva, for the shining review about Justin. He is a talented locksmith AND a great guy! Laura, Owner/Locksmith-ASAP Lock & Security.
We needed a locksmith at our business this past Friday. We called this company at the last minute and they came out the same day, were polite, professional and did a great job. The locks never worked better. Fair pricing will have them back if we need them.
Posted: 6/13/2010 • Link to this review
Thank you for the review, Mark. We appreciate it and know that you had us install some premium locks on your property. We won't need to be back any time soon, but if you need us. We are here for you. Best, Laura-Owner/Locksmith
I called this company for some work and to get all of our doors organized. We had so many different keys! Laura was professional and completed the job above expectations by fixing some doors to close better than before. Excellent job Thanks ASAP!
Posted: 6/09/2010 • Link to this review
Those pesky keys! It is always a good idea to get your home one one key to prevent a lockout or to rekey if you think..one might be missing. Thanks for the review!
We moved into a new home and needed our locks re-keyed. Laura came out the next day, re-keyed our locks and gave us pointers to have our new home secured. Laura was extremely professional and her prices couldn't be beat. Thank you for securing our new home!
Posted: 6/07/2010 • Link to this review
We cannot say it enough to say...when you first move into a new home...your mechanical security should be the first step to protecting yourself and your family! Thank you for the glowing review. Best, Laura C.
I own several properties around the valley and recently had a bad tenant situation. I finally got rid of the non-paying tenants and then found out my keys didn't work in any of the locks anymore. I called several locksmiths who couldn't give me a good response time or a straight estimate until I called ASAP Lock and Security. I spoke with Laura the owner and was very relieved to speak with an actual locksmith over the phone who was very professional and friendly. She showed up right on time and picked the locks on the door. With in 30 minutes I had all the locks re keyed and new keys in my hand. I was very pleased with ASAP Lock and Security and I am glad I found them.
Posted: 6/04/2010 • Link to this review
At ASAP our out of state investors and realtors are a big part of our client base. Thanks for taking the time to write this review, Jared. Laura/Owner
Called them to pick the locks on a couple of trailer locks, barrel type which we had lost the keys. They indicated that they could pick them, but would be able to use the locks after we found the keys. Quoted in the range of $200. Sent a technician who seemed to have no idea what he was doing, and after several hours, indicated he needed to return to the job with a different tool. Hours after that, was presented with a bill for $441, charged me for a tool he didn't have, and destroyed the locks in the process. Technician ended up grinding one off with an angle grinder! Wow! If I ran my business this way, I'm sure I wouldn't have one for long. I could have cut the lock off myself and used a grinder and a hack saw. For $441 I could have purchased a torch and been money ahead! I thought the reason you called "professionals" is so you don't have to resort to grinders and other destructive means. Would never use them again and would not recommend them to anyone else.
Posted: 6/03/2010 • Link to this review
This is a complete fabrication of what occurred on this job. This company called Southwest Energy Systems, LLC - notice THEY are not listed in Kudzu to accept reviews and THEY are not members of the Better Business Bureau. This company found ASAP on Google. My locksmith, Justin, who was on this job, has been with me for 6 years. He has 12 years in the industry. He is very competent. This man gave us three hardened plate High Security locks to deal with—one of which was broken internally (which Justin discovered during the job). We worked on his situation for 5 hours. No way a "blow torch" or "hack saw" would have worked for his situation. If so, why didn't this man have one of his employees do it instead of calling us? We did NOT overcharge for service we NEVER quoted $200 then increased the price. Justin completed work that day,was paid and then THANKED for his service. Then next day this man called me and asked "Can I have my money back? We could have done it ourselves and we have stopped payment on the check we gave you." Professionalism? I think the owner of Southwest Energy Systems should invest in a dictionary instead of a blow torch. Check out our other 90 A+ reviews on ASAP Lock & Security. **Update** We successfully sued and recently collected payment for almost triple the amount of the job. The judge literally called this man "juvenile" in court. You can check out the case as it is Maricopa County Justice Courts, small claims case number CC2010-0423685. Owner, Laura C.
I found ASAP Lock on Kudzu after a failed attempt at being scammed by another locksmith. Laura was great and gave me all sorts of information. She came and fixed my problem, was reliable, affordable and trustworthy. I would highly recommend ASAP to everyone.
Posted: 5/19/2010 • Link to this review
Thanks for the nice review, Melissa. We are the Phoenix valley's ethical, professional choice. I wrote a blog article on your experience. You can read it at our main web site.
I needed a spur-of-the-moment locksmith to rekey one of my locks to allow a new housekeeping service to obtain one of my keys for cleaning while I'm at work. I called ASAP and was immediately gratified to be speaking with the owner who is also the person who responds to complete the work. She came out the next day and completed the rekey while explaining to me that my security door (where the rekey was located) was properly installed in the most secure manner and further explaining what to look for to ensure my other doors and windows were properly secured. She had previously explained a new product she thought would work very well for my rekey issue and said she would discount the installation of this new product to work with my budget. While she was rekeying my lock; I remembered another door lock I wanted her to look at as it was malfunctioning. She not only gave me her assessment of the brand of lock and how it was installed in proximity to the window in the door (not done well); she also did some minor adjustments to the lock that she explained would fix the malfunction while providing maximun security to the door as a whole. She then refused to accept payment for these adjustments in addition to the charge for the rekeyed lock. She noticed my other rear door with a dog door installed and gave me advice on how to make that door more secure. I am a Burglary detective and was very impressed with her extensive knowledge on how burglars think and gain access.
Posted: 4/26/2010 • Last edited: 6/21/2010 • Link to this review
Not only did Laura change my door locks out on the home I just purchased, surprisingly she was able change the lock on my mail box that I did not have keys for and checked my windows and patio door to make sure they were secure as well.
Posted: 4/07/2010 • Link to this review
I don't know about miracle worker, but we will definitely get your mechanical security upgraded in your home within one visit! Thank you for the kind review! Laura C. owner/locksmith.
I called ASAP to rekey my whole house and to fix my mailbox. I spoke with the owner who was polite and very professional. She came out the next day and rekeyed all my locks around the house. The work was done really well and was done professionally. I knew what was going on at all times and when a problem was found was shown what it was. I would recommend this locksmith company to anyone who needed a locksmith
Posted: 4/04/2010 • Link to this review
Professional. Affordable. Couldn't have said it better. Thanks so much for your review. Laura C.
Better Business Bureau Accredited Business with an A+ Rating. All our locksmiths are background checked, competency tested and approved. We are a licensed, bonded, and registered Arizona LLC company.
We strive to incorporate gas efficient, newer vehicles for service for our lockout trucks and mobile shop vans. Our estimates are electronically submitted. So are our billing methods are paperless. Our locksmiths have GPS systems in their vehicles so we don't have to print out elaborate directions before we leave the office.