The PawPlex

(678) 765-0981 www.thepawplex.com »

3580 Lawrenceville Suwanee Rd, ASuwanee, GA 30024   map »

Business overview

Grooming

  • All Natural Shampoos
  • Bathing
  • Blow & Fluff Drying
  • Brushing
  • Ear Care
  • Flea Treatment
  • Gift Sales
  • Gland Cleaning
  • Nail Clipping
  • Pet Supply Sales
  • Skin Care
  • Styling
  • Teeth Cleaning
  • Trimming & Cutting

Animal Types

  • Cats
  • Dogs

Hours of Operation

  • MON
  • 7:00am
  • 6:00pm
  • TUE
  • 7:00am
  • 6:00pm
  • WED
  • 7:00am
  • 6:00pm
  • THU
  • 7:00am
  • 6:00pm
  • FRI
  • 7:00am
  • 6:00pm
  • SAT
  • 8:00pm
  • 4:00pm
  • SUN
  • 3:00pm
  • 5:00pm

Payments Accepted

  • American Express
  • Debit Card
  • Discover
  • Mastercard
  • Visa

Year Established

2007

Languages Spoken

  • English

Reviews

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A terrible place for dogs, 7/13/2013

We had a bad experience with the Pawplex last December. It seems the ownership of the place has changed and the nice lady who owned the place is no longer there. We did not see any of the old staff... either. We brought in our dog who we recently rescued, to have a bath. The guy at the front desk had a careless and unfriendly attitude. When we tried to give him the phone number of our veterinarian, he dismissed it and said :we don't need that". The previous owner always verified contact number of our vet for an emergency case. Then it took them a very long time to give our dog a bath, we waited for 6 hours, they would not call us. We finally had to call them and ask what is going on. On the way home our dog cried a lot, and when we arrived, he run to the back yard in a big hurry and peed for a very long time and did a big business, and had a lot of water. Obviously, they kept him in a cage all this time and did not let him out for a potty break. They prefer to torment poor dogs this way instead of cleaning up for them. We definitely do not recommend this place.

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Great Owner, 3/17/2013

Excellent communication; Joel McGlamry the owner really went out of his way to make sure that we were taken care of. I was impressed with his sincerity and professional manner.

Displaying 1-6 of 6

Reviews

Vladimir

Reviews: 3

A terrible place for dogs

We had a bad experience with the Pawplex last December. It seems the ownership of the place has changed and the nice lady who owned the place is no longer there. We did not see any of the old staff either. We brought in our dog who we recently rescued, to have a bath. The guy at the front desk had a careless and unfriendly attitude. When we tried to give him the phone number of our veterinarian, he dismissed it and said :we don't need that". The previous owner always verified contact number of our vet for an emergency case. Then it took them a very long time to give our dog a bath, we waited for 6 hours, they would not call us. We finally had to call them and ask what is going on. On the way home our dog cried a lot, and when we arrived, he run to the back yard in a big hurry and peed for a very long time and did a big business, and had a lot of water. Obviously, they kept him in a cage all this time and did not let him out for a potty break. They prefer to torment poor dogs this way instead of cleaning up for them. We definitely do not recommend this place.

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mmauter

Reviews: 1

Great Owner

Excellent communication; Joel McGlamry the owner really went out of his way to make sure that we were taken care of. I was impressed with his sincerity and professional manner.

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SuwaneeMamaJD

Reviews: 6

Great Work for a High Price

This groomer has been working with my dogs for 5 years, and they embody the "you get what you pay for" premise. When I want my girls to look spectacular, Kim, Lupita and Tracy all do a really great job. I recently boarded with them, too, and my oldest dog did really well, despite her nervousness.

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gapeachmom

Reviews: 1

good but pricey

They do a good job grooming but I feel the price is rather high. With tip it is always over $100 even when I take my dog in on their recommended regular basis.

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shyzer

Reviews: 1

Number 1 Groomer

We have been to many places to get our Havanese and Schnoodle groomed and some have been better than others. Then we found the PawPlex and learned just how fabulous our "boys" could look thanks to Tracy. What a difference a great groomer makes. Poco and Murphy thank you too because they're not afraid to get clean and beautiful which is a big relief.

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betsav

Reviews: 10

Highly Recommended

Both my mom and I consistently use the Pawplex for our dogs. They also have a great store for goodies and outfits. My dog, Daisy, was adopted as a Katrina rescue dog and comes with a past that I'm not aware of. She is very timid with shears around her face and can be proctective. Tracy at the Pawplex, has taken the time to ease Daisy and also teach me how to help her feel more comfortable. After trying numerous doggie salons in Atlanta, I'm stuck on Pawplex because their service to Daisy was unmatched.

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