We have used The Pet Garage since they opened. The owners are very knowledgable about the products they carry and are truly in it for the health of the animals. They always have great sales too! I highly suggest joining their mailing list-they send out good coupons and we stock up on our pet food. Thanks for making our pet care duties a little simpler Pet Garage. You are the best!
Posted: 5/09/2011 • Link to this review
These guys work so hard to help you with food and supplies for your pets! What a wonderful service to the pet parents in the Atlanta area. And they are having a big sale on right now! Good prices, good service and honest caring, cannot beat it.
I ordered some dog food from these clowns because they had 20% off everyhting on there site. That order was placed 12-4-10 and 5 days later I still don't have my dog food. Yet my credit card was charged. Not a good way to keep a customer.
Livelongandprosper, you must have us confused with another on-line retailer. We received no orders on Saturday December 4, 2010. Our question to you would be if you placed an order with us, you would have received a confirmation immediately from our system and a follow up call directly to confirm your order with us. We would be very interested in speaking with you and ask that you contact us at 678-261-7090 and ask to speak with Mike. We very much hope this is a valid comment and not a negative attack on our business.
I've been using The Pet Garage for almost a year and they have never let me down! We have 4 dogs and 4 cats that we order for and I also own a pet sitting/dog walking service, and I gladly recommend this service to all of my clients. Please ignore the bad reviews by the people who are probably just failing businesses who are trying to make The Pet Garage look bad because you'll get the best bang for your buck with The Pet Garage. I highly recommend this very convenient service.
Dog_lover: Communication is key to our success with our business, seeing that we order direct from our distributors "being out of stock" doesn't exist within our business model. In over a year of doing business in the metro Atlanta area we have never received a charge back request or investigation concerning consumer order fulfillment. We invite you to contact our offices to discuss this matter further. Please contact Mike at 678-261-7090.
Cathy, thank you so much for your positive review! We appreciate a actual consumer comment and feedback and not those of a desperate local failing retailer resorting to post negative invalid reviews.