Rodney just left from cleaning out some roots in the drain line. He was neat, clean, friendly, and allowed me to supervise the entire time. The price was $100 cheaper than another highly rated plumber. I wouldn't hesitate to use them again, and would highly recommend The Plumbers Inc. to others.
Posted: 8/27/2007 • Last edited: 1/02/2008 • Link to this review
I called these guys for a quote on a water line move for a Toto full Skirted Toilet (Skirt wraps around the toilet hiding the pipes, etc). They told me that it was not required and that he had not seen a full Skirted toilet in years. He then proceeded to ask me if it was required, and started talking to me like I was an idiot. I proceeded to advise him that the spec sheet required it and it had to be done or I would not have access to the shut off valve if I didn't move it. Last I checked Toto was pretty much known for its skirted toilets. So much for these guys being the experts on Toto Toilet installs like their website suggests. Besides the quote was $250 full install which was rediculously overpriced for a simple line move. Did not use and would not recommend based on my phone call.
Posted: 6/25/2007 • Last edited: 11/04/2008 • Link to this review
I had several plumbing issues that I asked Plumbers Inc. to take a look at. Bob came to my home gave me several alternatives and worked with me on the best solution for my money. Their price was in the middle of other plumbers, but I never felt taken advantage of and I felt I was getting my moneys worth. I will use them again.
Posted: 6/05/2007 • Last edited: 1/02/2008 • Link to this review
I found this company on Kudzu. The plumber arrived on time, but he was unkempt and not clean. The charge of $850 seemed steep, but I gave a 10% deposit and tentatively scheduled the job for 3 weeks down the road. I was told that if the job was not done I'd get my deposit back less the service call. I found a plumber who would do the job for $650, and I cancelled with Plumbers Inc. two days after they gave me their estimate and BEFORE the job was scheduled for a specific day. Three months later, I am still waiting for the deposit to be refunded. I called and I wrote requesting the refund of my $38.00. I am perfectly willing to pay for the service call/"free estimate", but I consider it dishonest to withhold my deposit after the plumber told me it would be refunded if the job was not done for any reason. I would never recommend this company.
Posted: 5/22/2007 • Last edited: 11/04/2008 • Link to this review
The service man arrived on time was friendly and knowledgeable. The problem was fixed for the price quoted up front. I recommend this company to anyone who needs this service.
Posted: 10/03/2006 • Last edited: 1/02/2008 • Link to this review
Positives: Plumber was on time and it was obvious he was not out to take our money. Negatives: While courteous, his personal appearance was NOT neat and clean as advertised. He was pretty dirty. Our toilet is leaking and he said he could not locate the leak. I appreciate that he did not just take the toilet up and charge us a lot of money, but I am just a little frustrated that it still leaks. All in all, I think I would call again.
Posted: 9/18/2006 • Last edited: 1/02/2008 • Link to this review
These guys arrived EXACTLY on time. Very professional. Fixed my problem with no add ons. The job required digging up part of the yard. When they left you couldn't tell that they had been there. In the future I will use no one else. Thanks Bob!
Posted: 7/04/2006 • Last edited: 1/02/2008 • Link to this review
These days it's really hard to find someone you can trust to do things around your home, it was very nice to find The Plumbers Incorporated through KUDZU. From the moment I called I was impressed. Cassandra took my call initially and was a pleasure to deal with she scheduled me right away with no problems. Then the plumber (Ray) showed up at my house on time he was clean and neat, looked like a real professional. They even have this program called Technician Seal of Safety, that assured me that the plumber coming to my home was safe because he was background checked and drug tested. Ray took care of my leak in no time. The price could have been a little less but I'm not complaining because I like this company. I guess the price is always too high when your not spending money on jewelry or something fun like that. I will definetely use this company again. Thank you all at The Plumbers Inc.
Posted: 6/14/2006 • Last edited: 1/02/2008 • Link to this review
I have had 4 companies here to solve the same problem that none of them could fix even though they charged me for the calls. I was at the end of my rope when I ran across KUDZU (thank you KUDZU) and I read all the reviews on this company so I decided to try them. They sent Bob out and then Ted stopped by to lend a hand, what nice guys. they took thier time and explained everything along the way I was impressed. Within a matter of hours they had my problem repaired at a price that was less then all the rest of the companies that did NOTHING. Needless to say I am extremely happy with The Plumbers Inc. and have made them my plumbers for life.
Posted: 6/07/2006 • Last edited: 1/02/2008 • Link to this review
Very efficient compnay. Very polite and knowledgable. They repaired my problem immediately and at half the cost of another company that tried to rip me off. I will use The Plumbers Inc. again and will reccomend to my friends and family.
Posted: 6/06/2006 • Last edited: 1/02/2008 • Link to this review
I had The Plumbers Inc. put a tankless hot water heater for me. Can you say 40 minute hot shower even after all the kids are done showering.....I can. Great job from these folks, they are my compnay from now on.
Posted: 6/05/2006 • Last edited: 1/02/2008 • Link to this review
I called for a hot water heater replacement. The plumber showed up on time, and was ready to work. He reviewed what needed to be done and how much the charges would be. He brought in a good quality water heater and installed it along with other "code" upgrades. The job took about 3 hours(give or take). No "add ons" just a complete job at the agreed price. The 5 year warranty is a plus. Had an issue that was NOT workmanship related. The owner quickly resolved this to my satisfaction. When you use Plumbers Inc you know going in what you will get, and what you will pay. If a problem arises they WILL respond.
Posted: 6/02/2006 • Last edited: 1/02/2008 • Link to this review
"To err is human, to forgive is divine"
Thank you for giving us the opportunity to be your plumbing company. Our award winning team strives for operational excellence. I sincerely regret that we were unable to communicate effectively during our last visit, and I would like to apologize for any inconvenience and say thank you for giving us the opportunity to rectify the problem. We realize your time is very valuable, and to ensure this doesn't happen again in the future, we will be holding a training review program based on your specific case.
Thank you again for choosing The Plumbers Incorporated. We are constantly striving to improve our service, and we look forward to being of service to you in the future.
The Plumbers Incorporated
I had The Plumbers Inc. install a tankless system for me and I LOVE it and them. 1st thing this morning I took a 45 minute hot shower, ha, a 45 minute shower did I say that I LOVE IT! The best part is that these gentlemen came in with the 2nd lowest price (I wouldn't trust the other supposed superior company to plumb my dog house) on time clean and freindly, can't beat it with a stick. I will tell all my family and friends of my great Rinnai water heater, I can runn the hot water all day long without running out did I mention that I LOVE IT!
Posted: 5/31/2006 • Last edited: 1/02/2008 • Link to this review
You gentlemean pulled my fat out of the fire. This weekend with a house full of guests was not the time for my water line to break but thanks to The Plumbers Inc. my guests barely had time to notice it. Thanks again!
Posted: 5/30/2006 • Last edited: 1/02/2008 • Link to this review
I had company about to arrive and my sewer line overflowed into my basement to say the least I was panicked! I popped into my computer and pulled up Kudzu and found The Plumbers Inc. What nice people, they calmed me down and showed up right away to fix my problem, they even cleaned up after themselves. My guests had no idea that hours before they arrived I had sewerage in my basement. The plumber sprinkled this Bio stuff on the spill and within minutes it stopped smelling. I will use this company again and so will my friends and family. A big party saving thankyou to The Plumbers INc.
Posted: 5/26/2006 • Last edited: 1/02/2008 • Link to this review