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The Relic

(818) 768-4289

8311 San Fernando RdSun Valley, CA 91352   map »

Business overview

Reviews

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Awesome place for picking!, 10/16/2011

WOW! what a great shop! If your looking for a movie prop, inventory to resell, an item for your private collection or a really cool gift, this place has it all....Staff was friendly and even carried... a heavy purchase to our van. Variety of items, inc. "mantiques". The prices are fair and the more you buy, the better the deals! I will make this a regular stop!!

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Their product almost killed me., 9/08/2011

They're known for selling bikes and used "goods". I traded my schwinn road bike plus paying $120 for a hopper bike, which was not better than my bike but the appearance fooled me. I took it for a... cruise and the brakes failed me horribly and I got into an accident with a vehicle. The next day my arm was numb and i was in deep pain. And on top of that the bike was completely ruined, so I walked miles to return it, and when I get there, I asked for my money back and they said that its against "store policy" but that they would repair it and fix THEIR mistake, so three days later, I return and I receive the bike and again the brakes do not work properly, so frustrated I sent a friend to ask for my money back politely and they denied it. So fed up, I decided to take an adult with me, my brother. We walk in and he's yelling at me and making a scene. Rude comments and gestures, and he also said "people die daily from bike accidents". And I could blame it on the bike company BUT there is a "handy man" that supposibly knows about bikes, yet he could'nt properly install simple brakes on mine. Their service is plain crap. The only reason why I got my money back was because we said we would report his thrift store to the city.

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Displaying 1-2 of 2

Reviews

cjantqr

Reviews: 1

Awesome place for picking!

WOW! what a great shop! If your looking for a movie prop, inventory to resell, an item for your private collection or a really cool gift, this place has it all....Staff was friendly and even carried a heavy purchase to our van. Variety of items, inc. "mantiques". The prices are fair and the more you buy, the better the deals! I will make this a regular stop!!

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Francela

Reviews: 1

Their product almost killed me.

They're known for selling bikes and used "goods". I traded my schwinn road bike plus paying $120 for a hopper bike, which was not better than my bike but the appearance fooled me. I took it for a cruise and the brakes failed me horribly and I got into an accident with a vehicle. The next day my arm was numb and i was in deep pain. And on top of that the bike was completely ruined, so I walked miles to return it, and when I get there, I asked for my money back and they said that its against "store policy" but that they would repair it and fix THEIR mistake, so three days later, I return and I receive the bike and again the brakes do not work properly, so frustrated I sent a friend to ask for my money back politely and they denied it. So fed up, I decided to take an adult with me, my brother. We walk in and he's yelling at me and making a scene. Rude comments and gestures, and he also said "people die daily from bike accidents". And I could blame it on the bike company BUT there is a "handy man" that supposibly knows about bikes, yet he could'nt properly install simple brakes on mine. Their service is plain crap. The only reason why I got my money back was because we said we would report his thrift store to the city.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

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