Tom Ross does not mess around. He is extremely efficient and knowledgeable and I don't trust my jewelry with anyone else. This family run business offers genuine hospitality and friendliness. I'm happy that I've found a jeweler for life.
Posted: 12/03/2009 • Link to this review
I found this company online and was most impressed with the timely & kind replies to my emails, and the warm, personal and friendly service I received upon bringing in my wedding rings for appraisal. I've never left my jewelry with anyone and the thought made me nervous, but I was most comfortable upon meeting Mr. Ross and found him to be trustworthy and reputable. I look forward to using his services again in the future for my jewelry needs.
Posted: 7/16/2008 • Link to this review
The word "genuine" describes both the character of the owner, and the quality of the jewelry. Mr. Ross has years of experience in the industry and he does excellent work. I will continue to purchase my jewelry from this company. I feel like I truly have a friend in the diamond business...
Posted: 5/02/2006 • Last edited: 1/02/2008 • Link to this review
Thank you very much for your kind review. It is our pleasure to do work for clients like you . . . even though it may not be a "routine" request.
I went to Ross Jewelers over concerns about the authenticity of A Gem that I had purchased on Ebay. It was a fairly expensive purchase,and came from a 100% positive feedback seller, still something just didnt feel right. My worse fears were realized when Mr Ross himself checked my stone,and confirmed it was not the real deal, and also gave me a little lesson in the process about how jewelers identify gems. Very pleasant experience, and I am getting my money back from the seller on the web. I am very lucky, and will never do that again. I will be asking Mr Ross to help me find that original stone I was searching for. Great experience, at Perimeter Center!
Posted: 4/27/2006 • Last edited: 1/02/2008 • Link to this review
As you learned, we strongly dislike liars, cheats, thieves, and those who sell without full knowledge of what they ofere to trusting buyers such as yourself. It was a pleasure to be able to help you. Thank you for your warm review.