Don't be fooled upon first meeting the siding doctor. He comes across as nice and knowledgeable, but he is horrible. The job was plagued with issues that were only resolved, because I personally... called different companies. Their work failed inspection and required us to spend hours dealing with the city. He had city violations. When I tried to discuss these issues with him, the owner HUNG UP on me TWICE! The work was mediocre and took much longer than he promised. The painter took multiple weeks to come to our house and then it was only because of our nagging and insisting that the job get finished. HORRIBLE! HORRIBLE! HORRIBLE! Stay away and find a better company!VIEW MORE »VIEW LESS »
My wife and i had a lot of qoutes for the work on our 25 year old home. Over the last 5 years we have done the inside but the out side was way behind. As soon as we met Jeff, we knew we were in good... hands. We had new siding, paint, windows and gutters installed. Allthough there were some hiccups along the way, they were handled in a timely and professional manner. The teams for the jobs were pleasant and did very nice work. Our house is now the jewel of the neighborhood. Thank you Jeff and all the Siding DR. team!!!VIEW MORE »VIEW LESS »
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Don't be fooled upon first meeting the siding doctor. He comes across as nice and knowledgeable, but he is horrible. The job was plagued with issues that were only resolved, because I personally called different companies. Their work failed inspection and required us to spend hours dealing with the city. He had city violations. When I tried to discuss these issues with him, the owner HUNG UP on me TWICE! The work was mediocre and took much longer than he promised. The painter took multiple weeks to come to our house and then it was only because of our nagging and insisting that the job get finished. HORRIBLE! HORRIBLE! HORRIBLE! Stay away and find a better company!
My wife and i had a lot of qoutes for the work on our 25 year old home. Over the last 5 years we have done the inside but the out side was way behind. As soon as we met Jeff, we knew we were in good hands. We had new siding, paint, windows and gutters installed. Allthough there were some hiccups along the way, they were handled in a timely and professional manner. The teams for the jobs were pleasant and did very nice work. Our house is now the jewel of the neighborhood. Thank you Jeff and all the Siding DR. team!!!
They delivered what was promised for the price quoted. They workers were professional and while they were a couple of mishaps, they informed us immediately of the issue and how they were fixing it. The project manager, Paul Barron, kept us informed and was easy to reach. He responded quickly to our questions.
We had old Georgia Pacific siding that needed to be replaced. We purchased the Nichiha and could not be more pleased. We loved the free designer who helped with color choices. What really amazed us was how professional the instillation crew was and how clean they kept our property during the whole process. Thank you Siding Doctor for not only installing a great product but for making the whole process a pleasure!
I replaced my old siding with Nichiha and had new gutters put in. A few minor problems were resolved quickly. Very satisfied with the service and the product.
My wife and I were very pleased with the job done by The Siding Doctor. From the pre job consulting to the final layer of paint they did a fine job. There were a few problems but this company addressed each one to our satisfaction.
The siding I picked for my house wasn't a stock item and took a while to arrive. But when it was here Paul Barron of the Siding Doctor had a crew right on the job. The old siding removed, new house wrap and the new siding up in less than 4 days. A few days later Paul had the painter there. The house was pressure washed, caulked and painted in two days. IT LOOKS GREAT! I couldn't be more pleased, and what a transformation it made to the appearance of my home. I highly recommend Paul Barron and the Siding Doctor!
Although I give them above average rating, The initial quality of workmanship of the siding crew is below par. The company's service to make things right is above average and the products are excellent. I had windows and siding done and the window crew was excellent no problems. The communication between crews and project manager was lacking and quality control by the project manager did not exsist.The siding crew damaged the sheathing pulled phone and cable wiring through the sheathing and failed to reinstall cable and phone boxes and wiring correctly. My shurbs were heavily damaged. I had to have them come out at least four times to correct workmanship issues. I finally stopped calling I got tired of finding things wrong and having them come out to do things twice. I would not reccommend their services to anyone.
We recently had the old Georgia Pacific siding replaced. Our home is approximately 27 years old and was suffering from the effects of age related deterioration, in spite of it being painted and maintained. During the process of deciding who and what would be done to the house I contacted several companies and look a numerous products. We looked at patching and painting , coatings, and different types of siding. For long term durability and warranty we decided on going with Nichiha fiber cement product installed by “The Siding Doctor”. From the quote process on I found Jeff Shea and his team to be courteous and professional. The Nichiha product and warranty is in my opinion superior to any other product currently out there. I have a life of structure warranty for the product from Nichiha and the same for labor from the Siding Doctor. And the price that Jeff quoted was the lowest of the ones received. The teams that installed the new siding, gutters, and shutters were fast, professional, and cleaned up daily. They did what they said they would with no hidden charges. I would highly recommend “The Siding Doctor”
crews work very well independently. They are articulate-very hard workers. Superb quality product. satisfied with completion.
I will NEVER trust this company again and definitely suggest avoiding them. My experience was horrible! It's obvious why they filed for bankruptcy - they don't run a good business! There are too many choices in Atlanta to have to deal with a company like this!!!
Yes sir. You did trust us and we came through for you. You had a minor gutter issue after your job was completed and we came out and fixed it. We also gave you a $500.00 credit on your account towards a chimney pan which costs $250.00. We, unlike other companies in this industry, took the high road and re-organized our debt instead of folding and opening up under another name. We stayed in business for all of the great customers we have had over the years. Our workmanship warranty is for ten years and all of the products we have chosen to sell have excellent warranties as well. If we were not in business who would service any window or siding warranty issues? Please call us if there is ever any problem in the future. We are always happy to help.
I hate to write those "gushing" reviews that sound like they couldn't possibly be real, but in this case I have no choice. The Siding Doctor just completed a comprehensive exterior remodel on my home and it is simply beautiful. We had Nichiha lap and shake shingle siding installed along with Owens Corning stone. The Siding Doctor also built a new roof over our front door and tore down and rebuilt our screened porch and deck. The first word that comes to mind for me is "amazing". The quality of the work and attention to detail far exceeded my expectations, the crews were very polite, worked extremely hard, and cleaned up well after themselves. Our neighbors, friends, and family are absolutely blown away by the end results. Jeff is a delight to work with, and very soon into the process I realized that he wanted the work done to the quality level he would expect on his own home. I can be a "bit" of a control freak when it comes to these situations, but I trusted Jeff and it more than paid off in the end. Choose The Siding Doctor and you will NOT regret it! Update: Two years later and our house still looks great and is the talk of the neighborhood. Thanks Jeff!
1. Very competitive bid 2. Low pressure sales approach. 3. Explained costs and options 4. On time. 5. Quality work. 6. Great follow up. 7. On Budget.
Work crew was incompetant, sided over dryer vent, threw away downspouts, ripped out phone cord, unplugged cable, failed to fasten siding to house. Proj Mgr Paul was unapolgetic, and never heard from Jeff,the CEO, who sold me the job. Don't bother with these people.Job was supposed to take 2 weeks, took 5.
The Siding Doctor has high standards for all of our crews. We follow all manufacturer's specifications so that our customers may take comfort in knowing that their warranty is intact because of our installers following procedures. In saying that, we are not saying that a crew doesn't occasionally leave something unplugged, etc., but the onsite crew chief, along with the Project Manager, will always identify and rectify the issue. You will agree, that every time you called Paul he came out and worked with you and the crew chief to resolve the problem. Paul is very quiet spoken, but he resolves issues quickly. Jeff, is not as quiet, but he has a passion for remodeling and always does a very thorough estimate. Before he left your home, you knew exactly what you were paying for and there were no "oh no, I forgot" moments that would have cost you additional money that you may not have budgeted. He also made sure to leave you his business card with both his office and cell phone numbers in case you needed him. He is always available except when he is on an appointment or in a meeting. We are all sincerely sorry that you are unhappy with The Siding Doctor. We wanted you to be happy from beginning to end. Unfortunately, we failed you in a few instances. Yet, now that your house is completed, we know you enjoy pulling into your driveway each night and seeing the beautiful home you imagined. If in the future, if you have any complaints, please call our office and we will be glad to help you. We like to keep the lines of communication open.
I used their services about 5 years ago and have regretted it every year. Workmanship was shoddy, nail marks poke out of siding and repair work was poor, already having to re-do. They actually sawed a fence post in half and placed it on top hoping I wouldnt notice rather than dig it out to install the siding. I just noted it this year when my fence fell over. Nice... They also did my gutters and they i already have to repair all those too. Incredibly bad workmanship. After finding the fencepost im filing a complaint with the BBB. Please dont use them they are terrible.
We would never leave nails that poke out of siding. Why would we saw a fence post in half when we aren't fence installers? We have never had to move a fence to install siding, never. If there was a problem with your gutters we would either corrected an error or suggest new gutters. We have never received a letter from the BBB outlining the "so-called" issues you state above. If you had gone to the BBB, we would have a record of it because we resolve all issues. We do a thorough job on every house we work on. We are honest, dependable and do fantastic work. Besides, you said it was five years ago. Why in the world did you not report it to The Siding Doctor then? Also, why have you not told us about any of these issues now? It is very easy to put false allegations out there especially knowing we have no way of knowing who you are. We have NEVER heard any of these allegations before, even five years ago. Why would you expect us to fix something we never knew about? I am sure you can see how unreasonable that is. If you are in fact a true customer, please call our office at 770-333-1962 We will be awaiting your phone call. At that time, we will pull your project folder and be sure you are legit. If we do not hear from you, we will know that you are not a previous customer. Since the company was opened, we have never heard any of these claims. Please govern yourself accordingly.