Your time is valuable, so spend it doing something you enjoy and leave the HOME REPAIRS AND SERVICE to us. Your home is your number one asset and it's never been more important to keep it in great shape. Finding a handyman service you can trust will help make your life a little easier. Whether its remodeling your bathroom, adding some built in cabinetry, or drywall repair, fixing your deck or updating a room with new fixtures, we can help you out. We are insured and back our work up with.. our 1 year warranty
With the Trusted Toolbox Advantage we will:
*Arrive on time
*Leave your home in better condition
*Work hard to exceed your expectations
*Guarantee our work to ensure your 100% satisfaction
2012, 2013, 2014
Endorsed by Dale Cardwell, 5 Star Kudzu review, Angie's list Superservice award winnerBBB - Better Business Bureau, Johns Creek Chamber of Commerce and Member of Johns Creek Business Association, Fully Insured and all employees are background checked.
We can help install everything from LED lighting to low flow toilets, to weatherstripping your doors and window to make your house more efficient.
Brian N and Mike were sent to repair a breaker that kept tripping. They worked around my work schedule, worked through every possible solution and were quick and professional. They even gave... me tips for preventing the issue in the future--which saved me from having to hire them for a return trip. That is the sign of a company who cares rather than just wants to make money off of you. I will never hire another company--Trusted Toolbox CAN do it all and they do it well, at a fair price in a timely fashion.VIEW MORE »VIEW LESS »
I contracted Trusted Toolbox to come to my house to do a lot of different things that needed to be done. Jason C. Came to my home, he arrived exactly on time. Jason was very considerate and kept me... informed of all of the different repair stages. He worked none stop for five hours and then took a break to go to the local big box store to get a few more supplies. Jason did a great job. I will certainly refer my friends to Trusted Toolbox and tell them to ask for Jason CVIEW MORE »VIEW LESS »
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I have never written a review but decided it was important to do so after my experience with Trusted Toolbox. I needed two things repaired in my home. When I first called Trusted Toolbox, I told them what the two repairs were. By the time the repairman made it to my home (it took some time to get someone to respond to me and set up a time to come to the home) one of the repairs had already been completed by a friend of ours. Therefore, the Trusted Toolbox handyman only had one repair to complete. When the Trusted Toolbox handyman completed his work, I received an invoice in which the repairman stated he completed two repairs. This was a clear lie as one of the repairs had already been completed prior to him even entering the home. When I explained this to the company, I did not even receive an apology. I explained that it was disappointing to me that their repairman would lie about completing a job that he never actually did. Their response was to tell me how I could pay for the invoice (check or credit card). Saddens me because I have been searching for a company I can trust to complete repairs without overcharging or lying about work, guess they just aren't trustworthy.
We have called this customer and spoken with them about her experience. There was an oversight in the billing process that led the customer to believe we were charging for services not performed. It was an honest oversight. We didn't remove a small portion of the job from the description. The one repair that was completed was a small portion of the overall job and dollar amount billed was only the work that was completed. The customer understands what happened now, appreciated our explanation and apology and intends to pay for the work completed.
The work was sloopy. My husband and I had to redo all the caulking over. And the pipe under the sink was put on incorrectly and started to leak we had to call Superior Plumbing to correct the issue (another cost) We will never use them again
We attempted to contact the customer the moment we saw this review to make it right and fix our work. This was the only communication we have received from this customer after scheduling the work. Mistakes can happen, but our office is open and we are always ready to put the customer 1st and fix any issues.
This was my second time using Trusted Toolbox based on how good my first experience was. I had some issues with scheduling this time. They went out of there way to do an estimate for me on a weekend, but then didn't show. Turned out to be just a miscommunication and we worked something out. I also had them attempt to cancel the day before service by sending me an email after 9pm the night before. After some talking to they made accommodations. After all that, the person they sent out was great. Showed up early, got it done quickly, and did it well. Very satisfied with the work. Only complaint is the scheduling department.
Thank you for your feedback, and we are happy to hear that the quality of our work met your expectations. We have left you an email regarding your experience in scheduling and we will make sure we work on meeting our commitments in scheduling.
Brian N and Mike were sent to repair a breaker that kept tripping. They worked around my work schedule, worked through every possible solution and were quick and professional. They even gave me tips for preventing the issue in the future--which saved me from having to hire them for a return trip. That is the sign of a company who cares rather than just wants to make money off of you. I will never hire another company--Trusted Toolbox CAN do it all and they do it well, at a fair price in a timely fashion.
Thank you for your comments, we appreciate it.
I contracted Trusted Toolbox to come to my house to do a lot of different things that needed to be done. Jason C. Came to my home, he arrived exactly on time. Jason was very considerate and kept me informed of all of the different repair stages. He worked none stop for five hours and then took a break to go to the local big box store to get a few more supplies. Jason did a great job. I will certainly refer my friends to Trusted Toolbox and tell them to ask for Jason C
Thank you for your comments, Jason takes pride in his work.
I had my patio screened in last week February 2015. Brian showed up and worked outside in 36% temps for over 3 hours. I think that is going beyond what he had to do. If they'd rescheduled the job I certainly would've understood, but they didn't. Brian did a beautiful job and I am going to enjoy it so much when the weather warms up!!
My house can be described as "continual improvement needed"- a true fixer upper! Robert came on site and addressed the multitude of sins, helped correct, update, and make improvements that really made my spend an immediate return on investment! I can't wait to show off my house and be proud of our home instead of constantly being embarrassed by its "warts". It is not perfect or a dream home but it is our long term investment and will be in good working shape for a long while thanks to Robert!! Did I say Robert is awesome?? Please note his professionalism, attention to detail, willingness, desire to do things "right" made our projects and results a true success. Thank you!!
Greg did a wonderful job in repairing damage due to water leak. Very thorough and helpful in answering questions, offering suggestions and also providing updates throughout the process. Will definitely contact The Trusted Toolbox for future repairs!
Brian was fantastic! He did a great job fixing the leaks in our windows and making sure they didn't happen again. We were really happy to have a good experience especially when we had an awful window company install our windows wrong and water has been leaking in for 5 years. We are so happy we found Trusted Toolbox and Brian! He was very professional, always communicated what was going on as we were unsure of the problems we would find when we opened up the walls. We will request Brian in the future with our projects, and will call Trusted toolbox again.
We had a number of "tricky" projects that needed fixing. Jason was able to fix them all even though there were some issues with a couple of our doors. We couldn't be more pleased with his work. My only complaint about Trusted Toolbox is that they never sent me a revised estimate after we changed the work order so I was surprised at the amount of the invoice. I went ahead a paid the entire bill as my husband (who is very picky) was so pleased with the work.
Trusted Toolbox is a locally owned business providing handyman services for homeowners. From carpentry, to plumbing, to electrical to general maintenance, this company is a lifesaver for busy homeowners or those with little or no handyman skills. Reliable, dependable associates arrive mostly on time and knock out your "to-do" list in a matter of a few hours rather than a few months. Reasonable rates and knowledgable crews.
My husband and I have been extremely impressed by the professionalism and thorough work of the Trusted Toolbox. We recently had some tree damage to our home, and were fortunate to have the Trusted Toolbox out to our house the following day to assess the damage as they fit us in between appointments. They made our repairs quick, easy and painless, and their contractors are extremely knowledgeable and helpful. We have also used the Trusted Toolbox for reinforcement of our decks, and they did a fantastic job of educating us on the process. We look forward to using Trusted Toolbox in the future!
After much searching on Kudzu.com and Trustdale.com I decided to have The Trusted Toolbox do the remodel on my basement. I was not disappointed. From estimate to finish product, I have been completely satisfied. The Project Manager, Randy Williams was honest, dependable and kept to the high standards I expected. He was on top of every part of the basement remodel and quickly corrected any areas that needed a special look, most of the time before I even mentioned it. The finish product is just beautiful and my wife and I just love the beautiful built-in built from scratch by the carpenter, Jerzy Wien. Jerzy was a professional and took much pride in his work. Craftsmanship you really do not see these days. I am very pleased with The Trusted Tool Box and I highly recommend them. I tried to attach some pictures but couldn't get it to work.
I finally decided to update my kitchen kitchen from the 1980's. I had used The Trusted Toolbox for some "handyman" type jobs in the past and was always very pleased. So I called them to see if they were interested in this type of project as it was large. Greg came to take a look and they quickly provided me with a quote that came in under my budget. Large money saver was that he recommended we allow them to save the current cabinets. Clean them up, paint and change out all hardware. This saved me well over 5 figures and I was then able to upgrade flooring in couple of adjoining rooms! There were 5 different trades involved in my project and Greg managed it all. On time every day. Cleaned up every day. Completed in the time frame quoted even though I threw them a couple of curve balls. Greg, Anthony, and Ron did a great job. I highly recommend this company. They are beyond Handyman.
Sadly, my experience with Trusted was actually zero stars. We had a 3:00 appointment and no one showed up. We got a call at 2:30 from an angry TT employee who was agitated that a previous appt cancelled and then he never showed up at our house. I guess he got even. We'll find another company.
As the owner, I have investigated this and have discussed the issues with my team. We are always trying to earn your business, and I do not expect anyone on our team to be 'angry'. We have coached the employee on demeanor. I will not go into to the details, but I have personally reached out to this customer and they stated. 'I appreciate your interest in earning our business but I think we will seek out another company. There is no hard feelings on our side." I also have the records indicating numerous followup phone calls to their number to attempt to stop by and review their project. Lastly, this review was posted before any contact with our company to try and fix the problem, give us a call and let's see if we can't rectify a situation.