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The UPS Store

(404) 872-0621 www.theupsstore.com »

1579 Monroe Dr NE, Ste FAtlanta, GA 30324   map »

Business overview

Item Types

  • Small Packages

Coverage Area

  • International

Reviews

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None of your business what I'm shipping, 8/18/2014

This is the only UPS Store in town that HAS to know what you are shipping. The majority simply read some statement asking whether there are any combustible materials (yes/no). But this store needs to... know exactly what it is, and if they don't understand they want to know how it works, what it's used for, why I bought it, etc. And this is for merchandise RETURNS that already went through UPS in the first place! I had a prepaid shipping label. Avoid this store.

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damaged shipment; wouldn't pay, 4/13/2009

shipped two crystal lamps with hanging prisms to N.Georgia. This store packed the 2 boxes but I used FedEx to ship. The shipping was fine (no damage to outside of boxes), but lamps were completely... apart/disassembled. Sent photos and certified mail for $70 refund--ignored by manager and told to file a FALSE INSURANCE CLAIM with FedEx--I have an acct with FedEx, why would I jeopardize that plus lie? Store owners never responded. Don't recommend shipping anything valuables with these people, or using their services.

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Displaying 1-2 of 2

Reviews

cengator

Reviews: 3

None of your business what I'm shipping

This is the only UPS Store in town that HAS to know what you are shipping. The majority simply read some statement asking whether there are any combustible materials (yes/no). But this store needs to know exactly what it is, and if they don't understand they want to know how it works, what it's used for, why I bought it, etc. And this is for merchandise RETURNS that already went through UPS in the first place! I had a prepaid shipping label. Avoid this store.

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hatetobewronged

Reviews: 1

damaged shipment; wouldn't pay

shipped two crystal lamps with hanging prisms to N.Georgia. This store packed the 2 boxes but I used FedEx to ship. The shipping was fine (no damage to outside of boxes), but lamps were completely apart/disassembled. Sent photos and certified mail for $70 refund--ignored by manager and told to file a FALSE INSURANCE CLAIM with FedEx--I have an acct with FedEx, why would I jeopardize that plus lie? Store owners never responded. Don't recommend shipping anything valuables with these people, or using their services.

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