This UPS store packaged and shipped my TV. I purchased the "insurance" and they totally destroyed my TV during shipping. Now they will not pay because I didn't keep the box. So I either took a hammer to my own TV or UPS ruined it during shipping (that they packed themselves). What a rip-off. I will NEVER USE UPS AGAIN. EVER.
Posted: 5/02/2014 • Link to this review
The owners have been there long before it transformed into a UPS store. They're always friendly and helpful. I just love going in there. Thanks for everything you guys do to help me ship items for business, friends and family.
Posted: 9/01/2011 • Link to this review
I live close by and as a Consultant with very little time at home, the last thing I want to do is spend time on errands. No matter who is in the store, they always take care of me promptly and the service is exceptional. I'm not sure about the price points of regular shipping etc. but I have been told on numerous times not to worry about extra boxing, taping costs. I usually don't write reviews for good service, but I thought that the other reviews don't do justice to this store.
Posted: 10/29/2010 • Link to this review
They tried to say they couldn't pack a bike in a regular box and then increased the shipping costs by $100! Then said insurance wouldn't apply if they took the wheels off? I've shipped several bikes with no problem. These guys are rip offs.
Posted: 8/02/2010 • Link to this review
We had been customers at the UPS Store on 2451 CUMBERLAND PKWY STE 300 ATLANTA, GA 30339-6157 (770) 436-7890 - for years. However, the very first time a product was damaged during shipment we filed our claim of $647 and now the store will not respond and will not pay and have lost our unit. It has been a complete nightmare. This has been going on for 1.5 months. Do not go there!
Posted: 4/30/2009 • Link to this review