Please DO NOT take your loved pet to this office. They may be great for dogs, but they were a literal disaster for my beloved cat Selassie. Selassie died because they treated him for the wrong disease for too long.
Posted: 3/27/2015 • Link to this review
There are no other vets around that comes even close to the excellent quality of care offered by the team of vets at The Village Vets. I have taken my beloved pets here for the past ten years and I would not even dream of going to anyone else. The entire staff is friendly, caring and compassionate pet lovers. Seriously, I love these people. Everyone in my neighborhood are clients here too!
Posted: 11/26/2013 • Link to this review
I won't take my kitties anywhere else. Dr. Kari Addante and Dr. Melissa Finke have taken excellent care of my boys, and just as importantly, have been very comforting and kind to their overly-worrisome mom. In addition, vet tech Jay has become a trusted, irreplaceable pet sitter. I came to TVV-Decatur after losing my first cat very suddenly. That experience (at a different vet) left me very scared, and when my other cat became ill, it was TVV-Decatur who helped him get better, and in the process helped me heal, too. Dr. Addante met my Henry after minor surgery and proved she knows how to deal with a caution animal. Henry has a "timer" after which point he won't take any more of this vet nonsense. She suggested seeing Henry upstairs in their more-quiet Wellness Center, and it has made all the difference in his behavior, and thus his care. Dr. Finke is my young cat Teddy's first vet and has been great with him, very patient and gentle. She also made valuable suggestions for Henry's care that had fantastic results. I've also seen Dr.s Lothridge and Landrum, and I wouldn't hesitate to let any of the docs at TVV-Decatur care for my kids.
Posted: 7/21/2013 • Link to this review
Thank you Dr. Stacy and Melita for Taking such great care of Monkey and I today. Thanks for taking time with us and working on fixing Monkey legs. You guys are the best. Front desk and technicians are always so nice too!!! We love you guys!!!
Posted: 6/28/2013 • Last edited: 11/12/2013 • Link to this review
First off, I have had a long standing relationship with Dr. Draper going back to his days at Pets are People Too in Tucker. He personally did great work on a dog that I had years ago that no one else would even look at. Not only did he give it a shot, he saved my puppy from being a cripple the rest of her life. So, I know he personally does great work. He is now overseeing what is a fabulous running office in Decatur. The dog I have now had an accident with her teeth in the backyard, and I was able to get in touch with someone in their office on Saturday, and they got me in on Sunday as a regular visit (not one of those $500 visits you usually get on the weekend). They immediately identified the problem, fixed the problem with surgery, and provided constant and immediate contact throughout the process. My dog is in great shape again and shows no after effects of the injury or the surgery. Dr. Doss performed the surgery and was terrific about explaining what was going on, the risks associated, and the plan of care. From a cost standpoint, they were more than fair and a heck of a lot less than I anticipated. The Village Vets of Decatur are not, by a long shot, the closest vets to us. In fact, as a result of my relationship with Dr. Draper and the trust I have in his work and leadership, I drove well over 50 miles to take my pet to his office. I will gladly do it again if need be. Thank you to the Village Vets for being there when I needed you!
Posted: 5/09/2013 • Link to this review
I do not get why anyone would say an unkind thing about The Village Vet. I find them the most amazing and caring place I have ever taken a pet. THere are not enough words in the dictionary to describe how wonderful they are. Our kitties have always gotten excellent care. Dr Will himself has often goes beyond the call of duty. When I have had a question via email , he has always gotten right back to me. Trust me they are the best in town.
Posted: 2/13/2013 • Link to this review
We've lived in Decatur for 20 years and having a great vet is a priority for my family. We tried 3 other vet clinics before discovering the Village Vets around 1999. I met Dr. Will through the Decatur Business Association and immediately warmed to his personality & professionalism. We'd just had a scary experience with another vet, so we decided to give the Village Vets a try. We've entrusted them with our brood ever since. The vets & staff all carry the same high standard of expertise & compassion that Dr. Will has clearly built his practice on. We know that they care, and that they know HOW to care for our critters. The core group of folks who work there have been around for years and are clearly in it for the long haul. I'd bet that the negative reviews on this site were written by former employees who just couldn't cut it. Of course you can't please everyone, but I think it's shameful to stoop so low as to anonymously slander a great business run by fine people. That said, the positive feedback & multiple awards, year after year, tell the real story. I believe in the old adage that ‘you get what you pay for' - and vet care is one of those things that you shouldn't skimp on (along with people doctors, and shoes). It's also reassuring to have a 24-hour emergency clinic nearby. I only wish it had opened a few years earlier, but that's another story...
Posted: 2/13/2013 • Link to this review
Despite some misgivings, I have been going to the Village Vets in Decatur for a couple of years. At first, I was mildly annoyed by their ongoing tendency to upsell you. Then, I grew impatient with their clueless office staff. But my pets are elderly, and I figured it was too much trouble to switch. But switch I will, and the last straw is this: My 16-year-old cat, who is my baby, is currently dying from cancer. Not once -- NOT ONCE -- have I received anything resembling compassion from anyone at The Village Vets. The vet who first saw her when a lump was found callously told me that it would need biopsy, but yeah, it was probably cancer. The vet who called me with results of the biopsy sounded downright cheerful about it. Meanwhile, the upselling continues: I e-mailed to ask for guidance about when I can know it's time to let her go, and their response was that if I can't tell how she's doing, I should board her ($23 a day) so they can keep an eye on her. Are you kidding me? My dying cat will stay at home with the people who love her, thank you. Meanwhile, the most compassionate thing I've ever heard from them is an acknowledgment that this is "frustrating," which isn't quite the word I would use. Please save yourself the trouble. Village Vets obviously doesn't care about you or your pet -- it's all about the money. PS: I had to visit here when my pet took a sudden turn for the worse. I had never encountered the staffers I dealt with before and they were all wonderful.
Posted: 2/03/2013 • Last edited: 9/01/2014 • Link to this review
This place is horrible! I brought my dog in beacuse a coyote attacked her. They basically told me I was lying about the situation and that it was due to a dog fight beacuse she is a pitbull!!!Because of 3 days of no real attention alot of the tissue in her open leg wound has died. My dogs leg WAS savable and now it has to be amputated because they let my dog sit there for almost 3 days before doing the first debridement!!! I am highly upset and would not recommend this vet to any body! SAVE YOUR DOG THE PAIN AND DONT GO HERE!!! I WISH I NEVER DID NOW I HAVE TO LIVE WITH KNOWING WHAT THEY DID IS MY FAULT FOR TAKING HER THERE!...
Posted: 12/28/2012 • Last edited: 2/13/2013 • Link to this review
I just moved to Kirkland and, unfortunately, both my schnauzers needed medical care. Both the vets I saw, Dr. Doss & Dr. Calcutt, were awesome. The staff is friendly and wait time was minimum. If you need a vet, this is the place to go. My Sofie had to stay in the hospital section for 4 days and either the vet or a tech called with an update everyday. Thanks to Village Vet for taking such good care of my Sofie and Buttons.
Posted: 11/11/2012 • Link to this review
Prices high for the clinic overall, $75 per doc visit regular hours. Front desk staff are great which rated them the 3 stars each above. My review is just on one vet, Dr. Streithof. She walked in and immediately had a very bad demeanor. She didn't listen to me about my pet- a major no-no, acted condescending on a subject she was obviously not versed in at all-although other vets have been in the past-she was in there all of 2 minutes and still charged the $75 and didn't offer any treatment plan for the pet. I will never take my pets there again just on fee and principle alone, but if I had to I would never allow this vet in the same room as my pets.
Posted: 10/31/2011 • Link to this review
We recently visited Village Vets for our second time in the past couple months - this time in an emergency situation. Our dog had an intestinal blockage and was seriously ill. We brought him in around 5PM, and the staff was able to quickly get him diagnosed and prepped for emergency surgery. Dr Doss clearly explained our options and was very good about communicating with us. The procedure went as well as possible and definitely saved our dog's life. We would definitely use Village Vets again, without hesitation and so should you. They really did help us thru a tremendously stressful situation with concern and compassion. Thank you Dr Doss and the staff at Village Vets for taking such good care of Ben!
Posted: 6/21/2011 • Last edited: 9/03/2011 • Link to this review
I would recommend the folks here because when you have an emergency with your pet, you are stressed. They were calm, reassuring and they were right. Everything was fine. Thank you for your service.
Posted: 5/15/2011 • Link to this review
They give out wrong diagnoses frequently!!! I took my 14 year old dog into Village Vets Emergency on a Sunday, because he was in pain, couldn't walk and was short of breath. The vet on duty took blood and did an ultrasound, and told me that that he had cancer, that there was nothing we could do, and that we should either put him to sleep on the spot, or take him home and provide palliative care. I was devastated and took him home with some painkillers. I called a friend who told me she had taken her cat to the Village Vet emergency room two years ago, and they had misdiagnosed her cat. She urged me to take my dog to our regular vet on Monday, which I did. Dr. Williams at Avondale Veterinary Hospital had a hunch that my dog didn't have cancer, did exploratory surgery on Tuesday morning and found a hemotoma which he fixed. He also did a biopsy of the tissue which turned out to be cancer free! Now my dog is happy and healthy, and to think I almost had him put to sleep!.
Posted: 5/07/2010 • Last edited: 6/17/2010 • Link to this review
Dr. Franco was extremely rude to me when I brought in my cat. A condition she considered rare was not to my new vet. She is not good at communicating and extremely stubborn- I have switched to a vet that charges half of what Village vets charge, and has much better care and service.
Posted: 3/08/2010 • Last edited: 1/06/2011 • Link to this review
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