Our food was delivered all at once including the salad. Apparently, based on the managers exact words the customer has to specifically ask for the order the food should be delivered. When I asked to have the item removed he refused. So not only did we not eat the salad we were charged $8.50 for it. The service was poor and the management was even worse. I've had better results in a fast food drive through. Worst restaurant experience in 10 years.
Posted: 6/08/2015 • Link to this review
I called in a togo order because I have a broken hand and live a block away and was rudely told they would not take my order because they were too busy. I will never patronize this establishment. If you are looking for a good burger, go to Houston's!
Posted: 9/18/2010 • Link to this review
Do not buy the hype and gimmick - Vortex is TERRIBLE! The food is sub-standard bar food at best. Their burgers are one step above McDonalds and their fries are equivalent to microwavable fries (McDonalds fries are actually better). In short, the burger and fries were not fresh and had no flavor. To make matters worse, the service is HORRIBLE! The hostess (or one of) is rude, condescending, and in my experience, racist! When I complained to the manager, he told me I was being ridiculous. I would never go back to Vortex again! When visiting Atlanta, I highly recommend you avoid this trashy and smoke filled place. There are a lot of other restaurants in the area worthy of your business. Also, if you are going with a GROUP, this is definetly NOT the place for you - they will not seat you unless everyone in your party is present. They refuse to allow you to change your party size once you've given it to them, so you're definitely out of luck if someone decides not to show up. They will not seat you! As ridiculous as it might appear, this is apparently their policy! Dining at Vortex is THE WORST dining experience I have ever had! I'm giving it a one star, but only because I can't give it a ZERO STAR.
Posted: 5/01/2010 • Last edited: 3/12/2011 • Link to this review
I like the atmosphere. The food is pretty good for the money, and their hours are great! You can stay there and drink forever until they kick you out. However, I wish they would not allow smoking on the inside. The ventilation is not very good, and when I leave, I smell like a smoke stack. Great burgers!
Posted: 7/01/2008 • Link to this review
The food here is amazing, and the atmosphere is just as great. The service has always been exceptional, but be in a good mood when you show up, because they're militant about tipping (and many other things...check the back of the menu). If you're easily offended, this isn't your place (as their website and menu will tell you), but if you're looking for great food and you have a playful attitude when it comes to service, this is a can't miss.
Posted: 6/03/2008 • Link to this review
If you can't make it to the Little Five locale, the Midtown Vortex is just as good as its counterpart. The burgers and salads alike are really delicious, a good choice no matter what you eat.
Posted: 5/28/2008 • Link to this review
Service with an attitude, Great Music, and a Great bar to unwind at also serves great food nothing fancy but it hits the spot. If you are a wus then this place isn't for you try TGI Fridays>
Posted: 3/13/2008 • Link to this review