Window Connection is without doubt one of the most professional operations that I have done business with. Needless to say, I am quite surprised of the previous negative ratings recieved by the company. It is my understanding that the company was taken over by new owners and managers, the current level of service reflects a top notch operation. Not only was the service excellent on all levels, Windos Connection's prices were THE BEST that I encountered after a thorough search of the competitors. The products they offer are are of the highest quality as well. There is no doubt that I will continue to patronize Window Connection without any reservations in the future.
Posted: 12/24/2009 • Link to this review
The french doors I ordered from The Window Connection were missing the internal grids when delivered. Dave told me he would order new grids and glass, but after 2 weeks I haven't heard anything. Several calls to Dave attempting to get the doors I paid for have been ignored. I finally spoke to Mona, who told me they couldn't find my file, and they didn't know the status of the glass order, but she would have Dave call me back. Two days later,still no response, and still no grids. A message to Gym, the owner, has also gone ignored. This company is disorganized, uncommunicative, and completely ignores their customers (AFTER receiving payment, of course.) I'll never do business with them again.
Posted: 4/03/2009 • Link to this review