I have had so many bad experiences with maintenance/service companies in the past. It was such a pleasant experience having work performed by a professional, top-notch company and not having to deal with problems caused by poor workmanship.
Posted: 3/06/2014 • Link to this review
We discovered that our previous unit was improperly and illegally installed, and asked Thiele (based on high Angielist ratings) to come out and make recommendations. The previously unti's intake was improper and both the furnace and humidifier were opened directly into the appliance room where carbon monoxide from the water heater and other appliances could be persent. Boone Coy made recommendations and the next day three Thiele employees reconfigured the furnace, replaced the outside unit, and installed a new radio controlled internet accessible thermostat. They accomplished this considerable amount of work in just one day. The work was well done, all well explained by the employees. They were neat and clean up all trash. The workers were courteous and professional. Boone followed up to make sure we were statisfied and even the President, John Traub, contacted us to make sure we were satisfied. - Edward Stephenson
Posted: 3/05/2014 • Link to this review