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Reviews

  • Thomas Eye Group - Atlanta, GA -  nico1234

    Reviews: 11

    bad experience
    nico1234 (11 reviews)
    10/23/2014

    All went well as far as getting glasses prescription. Fitting contacts was performed in another department - it was a bit strange experience. I was pushed for contacts with astigmatism correction, even if my astigmatism is marginal - I see perfectly fine in regular contacts. After trying prescribed contacts i have tried to change my prescription back to regular contacts-I did not like the way the contacts were feeling on me. I called Sandy Springs location (678) 781-7306 multiple times (at least 5 times - I left message each time) - received just one call back - unfortunately I missed it by 5 min - when I called back, I had to leave the message again. After calling different number and explaining the situation I was transferred back to the same voice mail!!! So far I did not received call back? Also the billing process could be made a bit more efficient - charging deductible "just in case" is unnecessary. Better communication between providers and insurance could make a difference. I received another bill a month later saying that I still owe another $25 - apparently charging deductible was not enough - the statement did not explain the reasoning for that charge either - I had to call their billing department to find out, that I was wrongly charged at the first place???

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  • Thomas Eye Group - Atlanta, GA -  vbbatlanta

    Reviews: 1

    Assembly line eyecare. Awful experience
    vbbatlanta (1 review)
    10/01/2014

    Awful. Swore I would never go back. Put this feedback on cust survey, never heard anything. Assembly line. In fact I was inconvenient because several people were out and by being there I was messing things up. Staff argued over who would take care of me. Based on Kudzu reviews my experience seems typical. The funny thing is that my family of four contact lens/eye glass wearers have been going to Thomas for nearly 25 years. Until recently we have had nothing but good things to say about Thomas.

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  • Thomas Eye Group - Atlanta, GA -  wwright461

    Reviews: 5

    Dr. Stephens Was Great
    wwright461 (5 reviews)
    8/28/2014

    My primary doctor at Thomas Eye Group referred me to another specialist in the group, Dr. Stephens, at the location downtown. He was very engaging and helped me understand in layman's terms the issues that I had been having with my left eye. He and the ladies in the office were all very professional and I appreciate him for helping me with my problem.

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  • Thomas Eye Group - Atlanta, GA -  ThomasATL

    Reviews: 1

    Awful Customer Experience - 3 hours late
    ThomasATL (1 review)
    8/07/2014

    I had a routine eye exam at Thomas Eye Group and had a terrible experience. I sat in the waiting room for 3 hours after my appointment time until finally seen by a technician. The receptionist was disengaged and unhelpful. Other patients were having similar experiences. I understand emergencies can happen in physicians offices but if this happens let patients know and reschedule. My time is important too. There were many elderly and disabled patients that struggled with the touch screen registration system. It is absurd they are forced to deal with it. I will never go to this location again.

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  • Thomas Eye Group - Atlanta, GA -  jemry01

    Reviews: 2

    Too big to care
    jemry01 (2 reviews)
    4/14/2014

    Scheduling office goofed on scheduling and set our son's appointment for the wrong day. As a result, our son will not be seen until 2 weeks after he was supposed to have a follow up to ensure his glasses prescribed for newly diagnosed severe astigmatism are not further harming his vision. Scheduling office was very arrogant and did not care about the potential harm to my son's vision.

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  • Thomas Eye Group - Atlanta, GA -  Aggieone

    Reviews: 1

    Bad Experience
    Aggieone (1 review)
    2/26/2009

    I had a very bad experience at this doctor's office. Do not take your children here. They let me know my children were not welcomed. Now my children are afraid to go back to another eye doctor. I hate this was my children's first eye doctor visit.

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    Thomas Eye Group replied on 3/10/2009

    The Decatur Office of the Thomas Eye Group has welcomed, cared for, and has satisfied patients of all ages for over thirty-three years. Occasional patients present problems beyond the purview of the general ophthalmologist, and they are referred to sub-specialists at our central offices. We regret that two particular young girls were unable to tolerate receiving dilating drops for a complete eye examination, and they were referred to our pediatric facility appropriately and without charge.

  • Thomas Eye Group - Atlanta, GA -  atlanta1985

    Reviews: 36

    Good Eye Doc
    atlanta1985 (36 reviews)
    6/17/2008

    The Thomas Eye group is wonderful because they have a large number of qualified doctors. I see different doctors each time, but the variety of perspectives has been enlighting.

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  • Thomas Eye Group - Atlanta, GA -  EuniceH

    Reviews: 2

    Your EYES will be in great HANDS!
    EuniceH (2 reviews)
    4/16/2008

    I have been a patient of Dr. Silverman's for over 10 years. He is, of ALL the doctors I have been a patient, the most professional, thorough and consistent. His staff is the same and a pleasure to work with. My whole family goes to Dr. Silverman. He did the surgery for both of my mom's cataracts without a hitch. We are all very pleased with the service we receive from Dr. Silverman and his staff. Definitely 'Best in Town!'

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Business details

Treatments Offered

  • Bifocal Correction
  • Cataract Surgery
  • CK
  • Corneal Transplants
  • Cosmetic Surgery
  • Diagnostic Testing
  • Excimer Laser Correction
  • Eye Therapy Or Training
  • General Ophthalmology
  • Geriatric Care
  • In-Office Procedures
  • IOL
  • Laser Surgery
  • LASIK
  • Non-Surgical
  • Pediatric Specialty
  • PRK
  • Refractive Surgery
  • Tear Duct Surgery

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
VIEW MORE »

Specialty

  • Allergies
  • Astigmatism
  • Cataracts
  • Corneal Diseases
  • Crossed Eyes
  • Diabetes-Related Problems
  • Double Vision
  • Dry or Tearing Eyes
  • Emergency Eyecare
  • Farsightedness
  • General Eyecare
  • Glaucoma
  • Injuries or Foreign Objects
  • Lazy Eye & Muscle Disorders
  • Low Vision
  • Macular Degeneration
  • Nearsightedness
  • Optic Nerve Disease
  • Orbital Disorders
  • Retinal Diseases
  • Tumors
  • Vision Correction Surgery
  • Vitreous Disorders

Kudzu's "Best Of" Winner

2012, 2013, 2014, 2015

Hours of Operation

  • MON
  • 8:00am
  • 5:00pm
  • TUE
  • 8:00am
  • 5:00pm
  • WED
  • 8:00am
  • 5:00pm
  • THU
  • 8:00am
  • 5:00pm
  • FRI
  • 8:00am
  • 5:00pm
  • SAT
  • SUN

Payments Accepted

  • American Express
  • Cash Only
  • Debit Card
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1974

Languages Spoken

  • English

Photos

Generic
8 photos
Album: Generic
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Sandy Springs Office - 5995 Barfield Road - Sandy Springs