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Thomas Eyewear Inc

2 Reviews

(770) 717-1191

3975 Lawrenceville Highway NWLilburn, GA 30047   map »

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Reviews

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Absolutely horrible, 3/04/2006

I went to Thomas Eye Group two years ago for my annual eye exam and contact replacement. I had to wait an hour despite having an appointment. The contacts I received were so far off my prescription... they made me dizzy as well as giving me blurry vision. When I returned the contacts, I was told I had to pay them $20 for a "follow-up visit." I told the receptionist I was not there for a "follow up visit" but for them to correct their mistake. She was extremely rude and insisted I had been told a follow-up visit was necessary and would be an additional charge. She basically called me a liar to my face. I had to pay the $20 to get any usable contacts at all, so I paid it. Several weeks later I got a check back from them for the $20 as I knew I was not supposed to pay it in the first place. The second pair of contacts was the right prescription, but I will never go to Thomas again even though it's the nearest eye doctor to my home.

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great doctors and staff, 4/25/2005

nice atmosphere for children. never have to wait very long. you can re-order contact lenses on line or over the phone.

Displaying 1-2 of 2

Reviews

KathiM

Reviews: 0

Absolutely horrible

I went to Thomas Eye Group two years ago for my annual eye exam and contact replacement. I had to wait an hour despite having an appointment. The contacts I received were so far off my prescription they made me dizzy as well as giving me blurry vision. When I returned the contacts, I was told I had to pay them $20 for a "follow-up visit." I told the receptionist I was not there for a "follow up visit" but for them to correct their mistake. She was extremely rude and insisted I had been told a follow-up visit was necessary and would be an additional charge. She basically called me a liar to my face. I had to pay the $20 to get any usable contacts at all, so I paid it. Several weeks later I got a check back from them for the $20 as I knew I was not supposed to pay it in the first place. The second pair of contacts was the right prescription, but I will never go to Thomas again even though it's the nearest eye doctor to my home.

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supermom

Reviews: 0

great doctors and staff

nice atmosphere for children. never have to wait very long. you can re-order contact lenses on line or over the phone.

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