We purchased several items from the Thomasville Furniture in Alpharetta GA.One of the items was defective. We notified the Store Manager immediately and was met with the most unprofessional response. He was rude and condescending. He actually told us he would not take the piece back that we had signed a contract and it's too bad. I could not believe how we were treated. We continued to contact the store as this was clearly a problem with the furniture but was no use. He the store manager continued to be extremely rude and refused to help. I would NEVER purchase furniture from them. Be warned.
Posted: 10/08/2014 • Link to this review
Had design service come out to measure and give ideas for the bedroom. Ended up with furniture too big for the room (too late to cancel once they were delivered. Never got the bedding and curtains right. Said they would do something custom but never called back. $3000 mistake!!!!
Posted: 6/17/2010 • Link to this review