I was looking for tickets online and ran across ticket alternative and throught I would try them out. I was very dissapointed on the service they provided. I bought the tickets a couple of weeks ahead of time and did not receive them when they said. I kept calling them to find out the status and they were always ruid and short with me. I finnaly did get the tickets the day before event and they were the wrong section that we paid extra money for. I called and they were not accommadating and would not fix their mistake. I would never use them again or recommend them to anybody.
Posted: 6/29/2008 • Link to this review
Ozocr - I'm sorry that your experience with Ticket Alternative wasn't what you expected. However, your review appears to be a review of a ticket broker as we don't charge extra money for specific sections. Are you sure you are reviewing the correct company? If this is indeed the correct company, please contact me personally at 404-876-5856 and I will get to the bottom of your issue and refund you immediately. Again, I am sorry that your experience with Ticket Alternative wasn't what you expected, and hope you'll afford me the opportunity to personally correct this for you.
We used Ticket Alternative to sell tickets to our charity event. Our guest found them easy to use, we were able to track who was attending daily and they promoted us on their website. Not to mention we got our check right away. We are certainly going to be using them for our 3rd annual event since the first two went to well!
Posted: 12/06/2007 • Last edited: 1/29/2008 • Link to this review
i get so excited when bands come to a ticket alternative venue because i know the service fees will be REASONABLE. also, i bought tickets to a show and needed to change the shipping option...and i called ticket alternative and had a HELPFUL customer service rep on the phone IMMEDIATELY. ticketmaster, take note.
Posted: 2/21/2006 • Last edited: 1/02/2008 • Link to this review
I needed 10,000 tickets printed quickly after I was let down by another company. Ticket Alternative printed my tickets and shipped them the same day. If you need secure tamper-proof tickets quicky, I defintely recommend them.
Posted: 12/06/2005 • Last edited: 1/02/2008 • Link to this review
* 24-Hour Service Available