This grandmother came to Buckhead to help her daughter recover from surgery. She was happy to care for the two-year-old and his brother, who is four. However, cleaning was not what she signed up for. Tidy King to the rescue!!! They were thorough, prompt, polite and the house sparkles.
Posted: 3/24/2011 • Last edited: 4/03/2011 • Link to this review
They are really disgusting people with horrid attitudes. Ask for one thing & you will get something entirely different...they should be out of business. They did an awful job at cleaning & broke my china without saying a word. I found the broken pieces in the trash to my surprise. When I let them know, they told me they would get back to me and left???
Posted: 11/21/2010 • Link to this review
We apologize for the delayed response in checking this online review. Actually, a loyal client of ours called us and let us know that this review had been posted as we were unaware. We have and continue to promptly resolve every service concern. In our years of service, I can truly count on one hand the times that an item had to be replaced as we take care while cleaning our client's homes. I do realize that even with the most care things can happen. In regards to the broken china, did you contact the office to resolve this issue?
I've been using them for about 2 years now since moving to Atlanta on a bi-weekly basis. I think they are fabulous. Their service is consistent and they handled my concerns with care. Randy and Barbara are the team that cleans my home and they are an awesome duo!
Posted: 11/05/2010 • Last edited: 11/21/2010 • Link to this review
I'm new to the area and I have a home that really doesn't get too dirty, but it is also too much for me to handle alone. I have hired other services and they have glossed over cleaning my home. I just decided to try Tidy King and I was very impressed. They pay attention to even the smallest details and did an EXCELLENT job. I will definitely have them back on a regular basis.
Posted: 6/29/2009 • Last edited: 11/21/2010 • Link to this review
This was the first time I have ever had my house professionally cleaned, and Tidy King went above and beyond my expectations. They pay attention to even the smallest details! Additionally, the staff is very friendly and professional.
Posted: 1/30/2009 • Link to this review
Please don't believe the viewer below. I used them over the holiday for a move-in cleaning for my apartment and they did an excellent and outstanding job. Renea is soo sweet and her partners Channing and Vanessa are great as well. They cleaned beyond my expectations and will definitely be on my list to contact in the New Year. They were a pleasure to work with.
Posted: 1/08/2009 • Link to this review
Wow. Businesses that perform a service for you do not ask for credit cards up front before performing services for you (cleaning your house ) I even insisted on paying cash UP FRONT, but they were adamant in taking down my CARD NUMBER over the telephone before coming to my home. The woman was rude, had poor customer service, seemed very flaky, and down right ignorant. These reviews are a crock! A lot of the names used as reviews are from people who have only reviewed this company! Please don't give this woman the time of day and save your time, money, and credit card information from this poor excuse of a so called "business"
Posted: 10/30/2008 • Last edited: 11/21/2010 • Link to this review
We've been using Tidy King for a while now (maybe six months?). Their crew is consistently professional and very hard-working while at our house. Renea and Channing, the owners, are very easy to communicate with and are very responsive to feedback by phone and email. For example, our tile and wood floors stay cleaner with sponge mopping than damp mopping, so they made this change at my request. They are also very thorough in other aspects of their cleaning, including moving furniture to clean under it and getting every little speck of dirt and grease off of our stovetop, microwave, and garbage can. We've been very satisfied, and I always look forward to the days that their cleaners are coming to the house.
Posted: 8/25/2008 • Link to this review
I was looking for an eco-friendly method for our carpets, and Tidy King did a wonderful job! They brought in a portable machine, which they told me was ideal for condos, so it was rather loud. The carpets dried quickly, after about 60 min or so, and after vacuuming the next day, there was hardly any scent. The carpets look great!
Posted: 8/20/2008 • Link to this review
After my last cleaning service starting going downhill, I decided to try Tidy King. They are awesome. Their service is fantastic! And like other reviewers mentioned, they really do an excellent job. I plan to continue this working relationship with them for a long time.
Posted: 8/20/2008 • Link to this review
so, i've never actually had anyone else clean my house before, and finally accepted the fact that i'm so busy at work that the last thing i want to do when i come home is clean. tidy king's crew was friendly and made me feel like it was completely normal having other people in my house finding the lost underpants under the bed. the house turned out to be a *lot* filthier than i thought, and when my husband came home, he commented, "wow! they cleaned the H@$L out of the house!" it was great. definitely call them!
Posted: 4/25/2008 • Link to this review
Tidy King provides the best cleaning service I have ever used, and over the years I have used both commercial services and personal housekeepers. I have four cats and a dog, all of them shedders. I didn't realize how much dirt and fur covered my house until Tidy King started cleaning it. They are thorough and pay attention to details. They stand on ladders to get high spots and vacuum the carpets and couches thoroughly. My kitchen and baths gleam. I originally contacted them primarily because they use eco-friendly products, and I was then delighted with the quality of their work. Added bonus: They are very nice and have been completely reliable.
Posted: 4/18/2008 • Link to this review
Galen- Thank you for your review. We look forward to your continued service.
I called Renea to set up my first deep cleaning, and boy did my apartment need help! I have 2 dogs and then I was fostering a puppy for a rescue, needless to say I wasnt having anyone over!! But after just one appointment with Tidy King, my apartment is sparkling, the rugs are clean, I didnt even know that the faucets were silver!! I thought they were grey!! This company was a great value, very understanding and they use products that were safe for my boys. Also, they were very thorough and had excellent customer service!! I will absolutely be using them regularly!
Posted: 4/14/2008 • Link to this review
Tidy King always shows up when they say they will, and they do a consistently solid job of cleaning my house. I have a toddler and a very small condo, and I couldn't ask for better service. I have now been using them for over 4 months, and the service remains very good and prompt.
Posted: 3/27/2008 • Link to this review
Mrs. Keathley- Thank you for your continued business as a weekly client. We truly value you and your family and look forward to servicing you.
An effective cleaning system with ecologically-friendly, natural and biodegradable products. These eco-friendly products reduce your long-term household exposure to toxins. Also, our maids use microfiber cloths and HEPA-filtration vacuums to trap and filter dirt.