If you, your family or a loved one needs auto service or repair work done I strongly recommend you talk to Zack at Tires Plus, Sugarloaf Pkwy in Lawrenceville. I've taken my 11 vehicles over the years to Tires Plus. Some went to the Athens locations when I lived there but since moving to Lawrenceville in 2005 Tires Plus Sugarloaf Parkway is it. My partner has taken his 4 vehicles to Tires Plus, as has my roommate with his 3 Civics. Service and trust have always been the hallmark at Tires Plus, Zack is the new standard all others will be measured. I've known that my vehicles were taken care of at a fair price. My trust in Zack's location goes so far that when dear friends in Conyers needed work done on their van, it was brought there. I've dealt with dealerships and frequently left wondering how badly I'd been ripped off. Zack and Tires Plus won't leave YOU feeling this way. Thanks Tires Plus for YEARS of wonderful service but a special thanks to Zack. I was happy with my experience at that location but there had been a lot of turnover in staff. I trust Zack and Tires Plus. They should send ALL managers to his store to train. They'd leave knowing how to take care of the customer and build a TRUST that will last for YEARS.
Posted: 4/18/2013 • Link to this review
Awful service and policies!! Don't do ANY alignment with them or better yet DON"T buy their life time alignment. I went through 2 sets of tires in LESS than a year because of bad alignment!! After my second alignment they said that the rims are bent and that's why my tires are wearing out so fast etc... BIG fat lie!!!! Finally, after my second set of tires I decided to get a second opinion and it turns out the alignment was done wrong!!! I'd advice to take your business elsewhere~ (unless you want to waste and spend moeny with them)
Posted: 12/19/2011 • Link to this review
I have used this repair shop several times. The office staff is knowledgeable and friendly. They are always willing to answer my questions and let me see exactly what needs repair/replacement and why. The only complaint I have is their waiting room has slightly broken chairs.
Posted: 1/26/2008 • Link to this review