After reading the reviews on Kudzu, I called this company to come out and re-key my locks. I was quoted a $28 service call and the cost of re-keying could start at $20 and up depending on the locks. The appointment was set up for the following day at 10 am. The technician called to verify and showed up promptly at 10am. The work that he did was good, all the locks were re-keyed and the new key that he provided worked on all the locks (6 doors, 5 with double locks, all normal locks). I was then handed a bill for $499., and asked to make the check payable to him personally. The company name on the invoice was Mega Locksmith, which is not the company I called, Tommy's Alpharetta 24/7 Locksmith. The technician didn't speak English very well, so I called the company back to ask for an explanation of the charges, and was met with a very defensive attitude. The receptionist told me that I was not quoted a definitive price and she could not explain the charges. I found all of this to be very sketchy! All said and done, the attitude of the receptionist was unprofessional and the charges were unreasonably high. I would never use this company again, and certainly would never recommend them!
Posted: 5/18/2011 • Link to this review
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