The people are great, the products are superb and my dog loves going to check out the other pups! We are able to buy only the best food, quality clothes, a diverse set of toys and the most darling... beds. If you are looking for hard to find things or the best quality items this is the store to go to.VIEW MORE »VIEW LESS »
I enjoy coming here because if I have a question, the employees will look up my answer if they don't have one. Leah is one of the best there. She is a seasoned employee and has always worked hard to... help me in any way. I also like the huge variety of products they carry. There are plenty new varieties of supplements and foods each time I visit. Not to mention, its a charming family owned place.VIEW MORE »VIEW LESS »
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The people are great, the products are superb and my dog loves going to check out the other pups! We are able to buy only the best food, quality clothes, a diverse set of toys and the most darling beds. If you are looking for hard to find things or the best quality items this is the store to go to.
I enjoy coming here because if I have a question, the employees will look up my answer if they don't have one. Leah is one of the best there. She is a seasoned employee and has always worked hard to help me in any way. I also like the huge variety of products they carry. There are plenty new varieties of supplements and foods each time I visit. Not to mention, its a charming family owned place.
I've been a customer of this store since it was Top Dogs & Cool Cats in a kiosk in the mall! They offer foods, toys, & all manner of pet "things" that you can't find anywhere else. I was elated when they started carrying the types of food I feed my dogs (& try to feed the cats - but they tend to like kitty junk food). I loved it when they opened their second store in Roswell. Everyone has always been helpful & pleasant. One of my favorite places to shop!
I visited Top Dogs this week to obtain some treats for my newly adopted 11 month German Shepherd. The rawhide and bone selection is very good and the dog adores the chew I got her. They also offer a vast array of natural dog foods (dry and canned) and the dog really enjoys what I brought home. I believe they also offer a free bag of food for every 12 you've purchased which is a decent discount. Customer service was great - both ladies I dealt with were knowledgeable and passionate about dogs and the products they stock. I'll definitely use the store again.
First, I agree w/tmarshall1, mim506 must be a VERY difficult person to please (read other reviews by mim506). The employees at Top Dogs always do their best to provide me with the best service and answers to my questions. I would much rather the honesty and ability to say "I'm not sure" than to lead me down the wrong path when it comes to my pets! They carry my food to my car, give my 4-legged babies treats, special order anything I need (if they can) and practice being green!! I'm so happy to have a store ask me if I would like a bag instead of just assuming. Save a tree! Kudos to Top Dogs!!!
These two stores have excellent customer service as you can tell from the other comments here and their facebook page. Mim506 was wrong. Mim506 probably just didn't get whatever free thing they were asking for. Check out the other comments by that person, all very negative. I personally know that the employees deliver dog food to owners in nursing homes and special order products to help customers. I wouldnt shop anywhere else. Maybe the problem here wasn't the business.
With a pricey store one would expect to get outstanding customer service and knowledge out the wa.....zoo! Not here and that's why I shop where I can get this at "The Good Dog Company - Wade Green Road" or "Sassy Paws - Townlake Road Woodstock" or "Dog City Baker - Lower Roswell Road Marietta Georgia".
I have been shopping at Top Dog for 5 or more years and they are my go to place for pet food and for dog breed items. If they don't have it, they will order it for you. They are very knowledgable about the many different foods, which is a big help since there are so many and the recalls keep coming! They carry the best lines of food out there right now and their customer service is great. My rating is A+++!
I've shopped TD 3+ years-best selection of quality foods, gifts, etc. & I am always guaranteed to come away with a bag of goodies for the dogs! Sales staff have always been pleasant & and helped answer questions about food. It's the one shop I make sure to visit when coming into Atlanta - by "Ebay standards" - A+++
I have been a regular customer since January of 2010. And while I will admit that some of the items are a bit pricey, remember you are in a specialty store...a boutique. I don;t always get everything I want because of the prices, but I can always count of some all-natural, healthy treats for my pup and an occasional splurge on a must have shirt. There service has never been anything other than stellar and everyone is always helpful and rady to answer any questions you may have. If my budget allowed I wouldn;t shop anywere else, but it is a nice place for the occasional splurge.
I could not wait to type this up! I went in yesterday to buy my dog 2 bags of expensive food. I put both bags on the counter & realized one of the bags had a hole in it. I told the shoulder length blonde hair lady that 1 of the bags had a hole. She checked in the back for another. When she came back she said those were the last 2 bgs. I told her that I would just get the 1 bag to be on the safe side; since I didn't know if a bug crawled in it while on the shelf. WELL! She said, "WHATEVER!" & rolled her eyes. I said,"Excuse Me, What do you mean WHATEVER! Don't get an attitude w/ me b/c I don't want to buy a bag w/ a hole in it!" She said,"Well I'm sure it doesn't have a bug!" I said,"Don't tell me how to spend my $$, who knowing buys food w/ a torn bag; it could be stale." I proceeded to tell her that after 1yr of shopping there, she could keep the other bag of food too and I would spend my hard earned $$ elsewhere. She lost a loyal customer. The NERVE! I have never seen such boldness; imagine someone getting angry b/c you don't want to buy a damaged bag of food; w/ a hole in it to boot!!! I SAY STAY FAR AWAY FROM THE CRAZY LADY W/ THE BLONDE HAIR. I found another spot on WadeGreen Rd. near Big Lots! AWESOME service!
Top Dogs comes highly recommended from this fellow pet professional! Each visit, I find knowledgeable and friendly staff, and products I've searched for elsewhere to no avail! Perfect experience for every pet lover!
This is a great place to shop for pets. I have dachshunds, and there is a wonderful selection of figurines, ornaments, etc for people that collect dachshund things, or other breeds. I have also found some jewelry and some cute tops for my dachsie.
This is a great pet boutique with a wide selection of premium pet foods and supplies. The staff is friendly and helpful and pets are always welcome.
They have a really nice selection of dog gifts/supplies. Many things you won't find anywhere else--though pricey. They even have an adorable bakery display with healthful dog treats. If you need to return an item, make sure of their policy beforehand. Will return but with attitude. The staff is generally friendlier than the owners. Don't bring your children--even normal, well-behaved ones--as it gives them a nervous twitch.