Top Tails Pet Center

(678) 445-4200 www.toptailspetcenter.com »

1432 Towne Lake Parkway, 100Woodstock, GA 30189   map »

Business overview

Service Area

  • Acworth
  • Alpharetta
  • Canton
  • Cherokee/Forsyth County
  • Cobb County
  • Kennesaw
  • Marietta
  • Roswell
  • Sandy Springs
  • Woodstock

Services

  • Home Delivery
  • Scheduled Deliveries

Products

  • Cat Food
  • Dog Clothes
  • Dog Food
  • Fish Food
  • Pet Treats
  • Supplements

Kudzu's "Best Of" Winner

2012

Hours of Operation

  • MON
  • 9:00am
  • 8:00pm
  • TUE
  • 9:00am
  • 8:00pm
  • WED
  • 9:00am
  • 8:00pm
  • THU
  • 9:00am
  • 8:00pm
  • FRI
  • 9:00am
  • 8:00pm
  • SAT
  • 9:00am
  • 8:00pm
  • SUN

Payments Accepted

  • American Express
  • Debit Card
  • Discover
  • Mastercard
  • Visa

Languages Spoken

  • English
  • French
  • Other
  • Spanish

Reviews

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Awesome Store!, 8/03/2012

The staff is fantastic, so helpful. Dianne is the best groomer I have ever found, I'm recommending everyone to her. The store has so many different natural and holistic products for my pets..I love... this! Keep up the good work Top Tails!!

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CUSTOMER SERVICE IS HORRIBLE!!, 2/21/2012

Owner is rude! I dropped my dog off to get groomed & told the owner who was very unfriendly that my dog has an ear infection. When I went to pick him back up, he proceeds to list out everything... that is wrong with my dog, IN FRONT OF ANOTHER CUSTOMER!! Is this Top Tails Vet Clinic?!? I think not. I was so embarrassed. Thanks for telling me something I already knew & he's already been to the vet for. Maybe he was having a bad day but you should never treat a customer this way. We've taken our dog there for years and will not be doing business anymore.

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Displaying 1-13 of 13

Reviews

KValentine

Reviews: 1

Awesome Store!

The staff is fantastic, so helpful. Dianne is the best groomer I have ever found, I'm recommending everyone to her. The store has so many different natural and holistic products for my pets..I love this! Keep up the good work Top Tails!!

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Zumba3485

Reviews: 1

CUSTOMER SERVICE IS HORRIBLE!!

Owner is rude! I dropped my dog off to get groomed & told the owner who was very unfriendly that my dog has an ear infection. When I went to pick him back up, he proceeds to list out everything that is wrong with my dog, IN FRONT OF ANOTHER CUSTOMER!! Is this Top Tails Vet Clinic?!? I think not. I was so embarrassed. Thanks for telling me something I already knew & he's already been to the vet for. Maybe he was having a bad day but you should never treat a customer this way. We've taken our dog there for years and will not be doing business anymore.

Top Tails Pet Center replied on 02-22-2012

I am so sorry, we are not here to ever make anyone feel embarrassed. As a groomer I take pride in my work. When I notice anything I must bring it to owners attention, so it does not become worse. Our best interest here is always you and your pet.

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AlishaPorter

Reviews: 1

Awesome place

Great neighborhood store. They have an adoption center where you can adopt or volunteer. That is an amazing thing they are doing. Diane the groomer is incredible, very friendly and knowledgeable young lady. I found a new place to shop A++++ Top Tails.

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Sh0pgirl

Reviews: 5

Great Groomer

I really like Top Tails and they are competitively priced. I take both my dogs to Top Tails. The groomer is great!

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johane

Reviews: 2

Horrible service, mediocre store

The groomer does an ok job when she decides to work, but wow the customer service is abysmal. We've called to say we're coming and then raced over, only to be told 'oh, she left for the day.' That's happened three times now, and we're done. You shouldn't have to beg someone to take your business ('... she might be here, might not... hard to say...') As for the help, don't walk too close behind them, if they're having a bad day they'll just close the door in your face without saying a thing. Unbelievable. As far as dogfood and supplies, there are FAR better stores-- go to Top Dogs Pet Boutique in Kennesaw or Roswell. http://topdogs.net/ Now *that* place is AWESOME!!! Friendly helpful staff who bend over backwards to actually help you, in a store that is packed to the gills with fantastic products. (No, I have no affiliation with them whatsoever, just buy food there-- see for yourself!) Too bad they don't have a groomer.

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Laurie73

Reviews: 4

Best Cat Groom, bar none.

My Himalayan received a fanatstic lion trim at a very reasonable price. She was in and out in less than 2 hours. I would definitely recommend Top Tails for all your grooming needs. They get an A+.

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kdtodd

Reviews: 2

Best Pest Shop and Groomer...EVER!

I love their selection and featured products/sales. Thx Diane for making my Westie gorgeous! Love yall!

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AdventureBunny

Reviews: 4

Great products and customer service

I found this store a few years ago when I was in search of better pet food for my fur-babies. The owner and others who work there are friendly and helpful. They have what I need every time I visit. I mostly buy the Wellness products, but I love the variety of all their natural products. I believe in supporting our local stores and haven't been to a retail chain store since. I highly recommend checking them out for your pets needs.

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gibsonles

Reviews: 1

I found a new pet store

Great place, very comfortable to shop in. I was amazed at all the holistic products they carry. Very friendly and informative staff. The groomer is fantastic. I'll never shop anywhere else, I found a new place for my dogs.

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Sharonm1021

Reviews: 10

Poor service by store and dog groomer, Diane.

I was a first time client of Diane's to have my dog groomed. I chose Diane based on how well groomed my neighbor's dog looks. I dropped my dog off and picked him up without ever having met Diane and I even asked the store clerk if she was available so I could give her a tip and he said she was busy. BAD service all around. As far as the grooming. I have NO complaints other than Diane doesn't seem to have an interest or think it's important to meet the owner of a new client.

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bigblue5692

Reviews: 1

Fantastic!!

Wow, this place is fantastic. I love their customer service, the young man took his time and explained everything about the different holistic foods they carry. I love the neighborhood store atmosphere. They really care about what they do. Not like those other unfriendly big box stores. Everyone should shop at Top Tails. AAAAA+ guys

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luvs2shoparound

Reviews: 7

Let me tell you something about Top Tails,

I learned something new the first time I walked in and just about every time ever since. I was almost discouraged by the difference in the products they carry, until I learned about them. We NEED more stores like this, with knowledgeable employees and products that are beneficial to your pet. It is amazing what their recomendations has done for my dog. A++++

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Pampillonh

Reviews: 1

Awesome

The most knowledgeable staff I seen in a pet store in years. I guess that's why they won best supply store and groomer in Cherokee County. Keep up the good work!!!

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