Tory Burch is an American lifestyle brand that embodies the personal style and sensibility of its CEO and designer Tory Burch. Launched in February 2004, the collection, known for color, print and eclectic details, includes ready-to-wear, shoes, handbags, accessories, and fragrance and beauty with Estee Lauder. There are more than 100 Tory Burch boutiques across North America, Europe, the Middle East, Latin America and Asia, and the brand is available at over 1,000 department stores worldwide and www.toryburch.com.
I was in the store today February 15th 2012, taking a return back after Valentines Day. The reception here is always NOT FRIENDLY but today was the worst. All the sales associates are generally not nice, and they only pay attention to regulars who they know by name and SIZE=I'm guessing that there is a lot of politics in this store-but they never know (do they) who spends online and how much. Anyhow, the one associate was telling her customer about the pre-sale for the upcoming sales, and I had to ask what the situation was. The manager asked me to no say anything out loud and to not talk about the sale. This is PURE DISCRIMINATION. WHY SHOULDN'T paying customers know that a sale is coming, in this horrible economy and the extreme prices of Tory Burch's stuff, the least they can do is be helpful and friendly, neither is the case. So, instead of staying one more minute in this environment, I got a gift card and will purchase at the SALE online, or go to a friendlier store like the one in Malibu, where I don't even live, imagine that
Posted: 2/16/2012 • Link to this review