About 2 years ago I remodeled my kitchen & loved it so much I just did my bathroom. John was the sales rep who helped me and he was so easy to work with, I requested him again this time. He was professional, patient and even gave me color/design suggestions. I've recommended him to several friends who were interested in remodeling & everyone loves him. I looked at other natural stones places & Tosca is definitely the place to go as far as service and selection.
Posted: 6/11/2009 • Link to this review
My husband and I were in the unfortunate position of having to rebuild our house after the fires last year. Although we were pretty stressed out at all we had to do, I have to say that everyone we dealt with at Tosca made it easier and even fun. They had the best selection, the best prices and the most patient people of anywhere else we shopped. We love our new kitchen and would like to thank everyone at Tosca for making our experience easier. Richelle Ellis
Posted: 10/29/2008 • Last edited: 2/23/2009 • Link to this review
My wife and I bugged these guys for months asking questions and seeking advice and had nothing but patient and friendly sales people assist us with no problems. After months of shopping and running around we always came back to Tosca because of the selection and service. In the end we bought 3000 sq feet of versaille travertine tile, 5 granite slabs for our kitchen and master bath and 3 pre fab slabs for our secondary baths. Don't know of a John. We dealt with the owners Guy and Nancy and several of their sales people with Jenna and Kevin coming to mind. We couldn't ask for better help or more friendly and knowledgible people. Not only did they have a great selection of stone and tile but the service was great as well. When we finally did pull the trigger we asked about installers and were told at that time they didn't do installs. This was near the middle to end of 2007. While we were provided several names we were told to make sure to ask a lot of questions and get ref-fer-als!!! Happy to report almost all the complements we get in our new home come from the rooms did with the tile and granite we got From Tosca. Thanks Guy and Nancy. We couldn't be more happy or pleased. Knowing your family owned and not an outlet and having personally dealt with you and your excellent staff my wife and I have to think that anyone who would give a bad rating must be a competitor. Mike & Denise B.
Posted: 6/28/2008 • Link to this review
This outlet and its sales rep John and manager pull the old bait and switch. They sold us one peice of granite and then delivered an ugly monstrosity to the installer(who they recommended and had pick the granite up). The installer pre-cut it and then delivered it to us. We immediately took it back and told them its was wrong but John of Tosca, the unprofessional, used car salesman-type, argued and was not at all interested in righting their wrong. Beware Tosca as they are a shoddy organization.
Posted: 6/14/2008 • Link to this review
I bought a prefab piece of granite and then an extra backsplash. They gave me name of their fabricator and he set up date to come out. Never called and never showed, never returned my calls. I found my own fabricator somewhere else. When the new fabricator went to pick up granite, they called to tell me they didn't have extra back splash. Later called to tell me they could give me some broken pieces to accommodate my needs.
Posted: 5/04/2007 • Last edited: 6/14/2008 • Link to this review