Best quality cleaning we've had in 13 years of searching in Atlanta. In the past we've settled for average quality groups that didn't provide all the services we desired...the extra care in organizing a little and caring for laundry is especially appreciated. We can breathe a little easier knowing more of our household is well cared for. Thanks TMI !
Posted: 9/09/2010 • Link to this review
My wife and I have been using TMI for a couple years now for our Morningside/ Virgina-Highlands bungalow, and we have been very pleased with the quality and professionalism of their work. I was also pleased to just learn that they use organic products.
Posted: 11/05/2009 • Link to this review
I've used Total Maintenance for regular cleaning, as well as cleaning for showing and selling homes. I've always been very pleased with the results, as well as the customer service. I highly recommend them!
Posted: 10/30/2009 • Link to this review
I've been using Total Maintenance for about a year now. The quality of the job is consistent and I have yet to have any issue with them. That says alot because I am very picky. Updated 2-10-2011 Over a couple of years the service has steadily declined and I am switching to another service. I came home today to find the door was unlocked, and the job was incomplete at best. They do not do a good job of following up with messages and voicemails.
Posted: 3/30/2009 • Last edited: 2/10/2011 • Link to this review
Please feel free to contact us by phone or by email. We will correct what was missed and give you a credit for a free cleaning. Your feed-back is appreciated. Clio
I have been a customer of Total Maintenance for over 7 years that speaks volumes of the work that they do. They are consistently good and thorough. If there is an issue they come right out to correct the situation, very responsive and efficient. Employees are trained extremely well. I also feel very safe with the employees entering my home. This is a very professional organization. I would recommend them to anyone looking for a Great Cleaning Company.
Posted: 8/20/2008 • Link to this review
UPDATE : Used them again and they sent a different team with a bad attitude and no skills. Will not use again so sorry !! They barely cleaned and acted like it was all a bother to them ! I called Total Maintenance for a one time " my in-laws are coming" deep clean and held my breath. the last time I did this I was burned by the worst !! It turned out to be the best thing ever!! This was possibly the cleanest my house has ever been at one time !! The two VERY professional guys who came spent all day ,and to my surprise not only cleaned but WAXED to a bright sparkling shine my kitchen and sunroom floor!! I have never gotten it so beautiful! all of my furniture was not just dusted but sparkled !! I am here to tell you that for the most reasonable price in town they were here until it was all sparkling!! I have them coming on a monthly basis now and am delighted. DO NOT waste time with anyone else !! These truly are the best. read all of the other reviews. It is worth every penny!! Thank you again Total Maintenance !
Posted: 7/31/2008 • Last edited: 8/28/2013 • Link to this review
Dear Popper, After investigating our schedule, we realized that we did not service any former clients over the past few weeks. Please verify that the team servicing your home are true contractors of Total Maintenance. You may be dealing with people operating under false identity. To verify please contact us directly at firstname.lastname@example.org Clio.
This team provides excellent service. From scheduling the appointment, to punctuality, to the actual cleaning, the job was professional, thorough and reasonably priced. Barbara has been to my house twice and always asks if there is something in particular I'd like them to pay attention to. I am completely satisfied and look forward to their monthly service.
Posted: 4/06/2008 • Link to this review
Clio, thank you so much for responding so quickly to my request for a closet organizer. Barbara did a great job today. Also I should have taken the time previously to compliment you on the wonderful customer service that your company provides. All of the maids from your agency have performed their cleaning duties in a very satisfactory manner. I rate your organization higher than any of the maid services that I have previously used. I look forward to using your company for any future maintenance needs that I might have. Thanks again!
Posted: 4/03/2008 • Last edited: 4/04/2008 • Link to this review
When I come home after a day at work, my house feels great! This is money well spent as the house feels clean and cozy and I am not constantly trying to keep up with that along with everything else. Wonderful.
Posted: 2/21/2008 • Link to this review