A company run by family is a company that cares! From our beginning in 1987, we have built our business on a strong, customer-oriented foundation. Our loyal team of contractors, many of whom have been with us from the beginning, have helped our family-owned and operated business grow into the multi-million dollar operation that it is today specializing in all areas of residential remodeling services.
Totally Dependable Contracting Services, LLC, strives to be your preferred general.. contractor. Specializing in residential remodeling, we offer a complete contracting solution from original design sketches through project completion. Throughout the North Atlanta Metro area, Totally Dependable has experienced success with the continual improvement of our services and our total commitment to customer satisfaction with quality craftsmanship.
When you renovate with Totally Dependable, you gain peace of mind, as well as...
--The value of a 12-month or 24-month Workmanship Warranty on all renovation projects,
--A dedicated Project Manager assigned to you for the life of your project who is always available to answer your questions,
--A Fixed Price Contract with a confirmed payment schedule that you approve prior to beginning your project,
--A team of experts that will ensure that your project is completed quickly, and with the least amount of intrusion, as possible.
--The expertise of an award-winning remodeling firm. Recent awards include: 2006 Chrysalis Award (Best Project: Interior Specialty), 2007 Regional Contractor of the Year (CotY) Award through the National Association of the Remodeling Industry (NARI), the Consumer's Choice Awards 2011-2014, Angie's List's Super Service Award 2014, and Kudzu's Best Of Awards 2013-2015 - view the award winning projects in our on-line Project Gallery.
Totally Dependable Contracting is a member of major boards to include: HBAG (Home Builders Association of Georgia), NAHB (National Association of Home Builders), GAHB (Greater Atlanta Home Builders Association), NARI (National Association of the Remodeling Industry, and NKBA (National Kitchen & Bath Association).
We offer FREE estimates for projects valued at $20,000 or more. Contact us to discuss your vision for your home's renovation....
If you've been thinking about doing renovations on your home for a while, then the perfect time to complete them is fast approaching. Summer is the ideal season for renovations for a number of...READ MORE »
We are a 98 unit apartment complex. Our decks, landings and fire escapes are steel construction. Some of these structures were badly rusted, so we decided to replace them with new ones constructed from lumber. We began soliciting bids. There seemed to be such a wide variance in the quotes that I ended up taking five bids. The lowest was $25,000. The highest was $120,000. Totally Dependable Contracting Services was the middle bid of the five that were proposed to me. Don Hagemeister, the owner of the company, came out to look at the job. He made some recommendations that I felt were good ideas. I liked his presentation. He was professional and forthright. I decided his was the company that I wanted to do the project. Totally Dependable uses subcontractors, although the group that did the carpentry were former employees of Don's. I was very pleased with the skills of the tradespeople involved in the construction. Also, everyone was polite and personable. Don provided a superintendent who was on the job everyday. He was a full-time employee of Totally Dependable and oversaw the entire construction. There was only one hitch in the project. Don explained that his bid called for the installation of residential railings. The city code required handicapped railings. Don said the additional cost would be $5,000 and he asked us to split the cost. We offered to pay $2,000 and he accepted. We are satisfied with the appearance and construction of the new structures.
Area Smyrna, GA
Cost $30,000 - $99,999
Date February 2017
Posted: 4/30/2017 • Link to this review
We can't recommend Mike Hyatt and his team enough!! The company name says it all - they truly are TOTALLY DEPENDABLE! We have found them to be the most professional, reliable and reasonable contractors we have ever dealt with (and we've dealt with several). And they're more than just contractors - they became friends and partners in what we were trying to achieve with our renovation. I felt Mike was treating our home like it was his own - so caring and with great ideas. And Mike is quite the perfectionist! Even with the very few things that had to be tweaked or changed (and there are always those things), we were more willing to live with how things turned out than Mike was - no matter what, Mike always made it right even when we told him it was ok to leave as is! Mike is also extremely responsible and accessible. He would answer phone calls and texts anytime day or night and was so on top of things. Last, we live in an old house and as the demolition was underway, it uncovered unexpected challenges - it didn't faze Mike and he had such great ideas on how to not only deal with it but deal with it in a way that was going to have the least impact budget-wise. And overall, as we were developing the budget for the project, Mike was so good about never overselling and even telling us where we didn't have to spend or invest unnecessarily. Overall, you won't find as talented, honest and hardworking a contractor as Mike!
Major house renovation. Kitchen, den, sunroom, bedrooms, garage.
Area Atlanta, GA
Date December 2016
Posted: 1/13/2017 • Link to this review
I spent a good bit of time with 3 general contractors getting ideas and quotes for a large renovation at my home. Right out the gate it was clear Don had more experience and was a professional...but that also came with a higher price tag...Actually, the highest of the 3. You get what you pay for in this world so after a lot of due diligence I selected TDCS. The thing I likes best about working with TDCS was the 'no problem' attitude. No matter my - or more importantly my wife's - feedback Don, Stretch, or any of their crews/subs handled it with grace and just took care of it! No complaining no backing down no issues really. It made me feel really valued and my wife felt really respected. Since I work a lot I needed someone who would do an excellent job, keep us on track, make good recommendations (or keep us from making a bad decision) and balance that around my wife's schedule and needs since she was the one who would be around it all the time. Of course the project turned out amazing and all our family and friends are wowed by the craftsmanship. Even when I turned in a 80+ point punch list the response was 'no problem' and it just got handled. So refreshing not to have to ride someone's butt in this world to get a job done and done well! To sum it up - we have other friends in similar situations...Husband works a lot, wife handling the home front and it's been MY WIFE that has recommended TDCS to several of her friends. That says a lot about TDCS!
Finished full basement w/ full bath (~1,200 sq ft) + rear addition on home for porch (400 sq ft) + deck + under deck/porch dry concrete patio + general home repair.
Area Cumming, GA
Cost $15,000 - $19,999
Date January 2016
Posted: 11/05/2016 • Link to this review
I met with Michael Hyatt at my house. I gave him a list of things I wanted done since I'm selling my house. I've been talking to a lot of companies and have been getting a lot of estimates. Unfortunately, the job was under $20K of work (their minimum amount). At this point he could have walked away. Instead he took the time to walk around the house and give me ideas on things I could do to improve the property to sell. He did this after he knew that he wasn't going to get the job. Who does that? He was very knowledgeable, honest and absolutely knew what he was talking about (I've been doing this for 33 years). When I have a bigger job, this is absolutely the FIRST and ONLY company I will call. I was very impressed with him and you will be, too.
Came out for an estimate. Stayed to walk through the entire house giving me ideas for upgrades and improvements. He's extremely knowledgeable.
Area Roswell, GA
Date May 2016
Posted: 5/19/2016 • Link to this review
Totally Dependable was the type of contractor we had hoped for and got. No hassles other than schedules around the holidays and family schedules. We were very happy at the end.
The basement of our Dunwoody split level for 1967 needed a refresh of finishes and some subgrade exterior wall waterproofing. We had a bath that needed new floor and wall tile, shower doors, toilet and sink. We also had new tile in the laundry where the water was causing mildew and after the B-Dry contractor installed the water intrusion system with pump, Totally cam in and provided great service through the rest of the project. Additional work included light fixtures, carpet and exterior doors.
Area Dunwoody, GA
Cost $15,000 - $19,999
Date January 2016
Posted: 4/24/2016 • Link to this review
Mike was very professional and easy to work with. Always answered our questions and took the time to make sure we understood what he was telling us. He and his crew did great work and we are very pleased with how everything turned out.
Area Canton, GA
Cost $15,000 - $19,999
Date April 2016
Posted: 4/18/2016 • Link to this review
Don and his company were wonderful to work with. They were very professional, on time, and did a great job with our room add-on. I had heard numerous stories over the years of problems with contractors so I chose carefully. We have been very pleased with our dealings with this company and the results of their work. I highly recommend them and would use them again for any future work on our home.
Area Atlanta, GA
Cost $15,000 - $19,999
Date January 2016
Posted: 4/03/2016 • Link to this review
We hired Mike and Totally Dependable to finish off a living space in our basement. Everything had to be done pretty much from scratch: insulation, drywall, flowing, ceiling, electrical, plumbing, you name it. Mike made this whole process incredibly easy for us, and we now have a fantastic media room worthy of any renovator's catalog. Mike had every step covered well ahead of when we even knew what needed to be done. He led us through all the questions that needed asking, he gave a ton of great suggestions, and he solved a lot of small problems that came up just because we hadn't anticipated certain questions being asked. Mike kept us way ahead of the game, not only wrangling all his contractors and subcontractors (who were all very professional and did perfect work), but also being instrumental in getting us hooked up with a design studio, who we had install bookshelves and display cases. We had no bad surprises at all, and the few problems that came up were easy to fix, and were taken care of quickly (and with due care). What a pleasure to work with someone with Mike's integrity and professionalism! We're looking forward to hiring Totally Dependable again when it comes time to redo out kitchen.
Posted: 1/19/2016 • Last edited: 2/01/2016 • Link to this review
I cannot say enough good things about this company! From the first time we met Mike Hyatt our project manager to all the employees and contractors that this company uses, we are so impressed. Everyone was reliable, kept us constantly informed on the schedule, and provided a very detailed estimate of our project and stayed on budget! We love our new rooms in our basement and when we are ready to finish the rest of the basement we will definitely be calling Totally Dependable!
Posted: 1/18/2016 • Last edited: 2/01/2016 • Link to this review
We had a basement remodel done in Oct.-Nov. It was a big job with a replacement of a beam. Mike, the GC, was always very accessible and did a great job of keeping us informed and keeping the work on track. They delivered by getting the job done by Thanksgiving and that was our goal.
Posted: 12/17/2015 • Last edited: 2/01/2016 • Link to this review
Totally Dependable helped us with a major remodel of our kitchen and living room area. They were excellent. They communicated with us regularly, were right on schedule and budget, and most of all, they listened to our needs and completed a great remodel for us. The team was such a great help with keeping things clean and always immediately answered our questions. We love our new kitchen and family room! Thanks to all of the Totally Dependable team for an excellent remodel experience and a wonderful new space to call home!
Posted: 7/28/2015 • Link to this review
Totally Dependable Contracting was terrific on our kitchen and re-model of several other rooms. They communicated with me daily and let me know what to expect. They fixed every little detail and left a clean work area every day. I would use them again in a heartbeat.
Posted: 5/19/2015 • Link to this review
Totally Dependable completely rebuilt a large master bath, adding windows and curved shower walls and renovated a living room entertainment area as well. The rooms are unique, beautiful, functional and in keeping with the character of our home. Mike provided a very detailed and complete scope of work and estimate and managed to it. Framing, electrical, plumbing, drywall, tile, cabinetry, finish work -- all were expertly executed. Mike and the team were easy to work with and clearly wanted us to be happy with all aspects of the work. Mike even adjusted the schedule and created some temporary solutions when we had guests. Totally Dependable is far and away the best contractor we've worked with. Mike really listens and responds with good suggestions and alternatives. His results are outstanding.
Posted: 5/19/2015 • Link to this review
Very professional as they worked during business hours at our office building. Top quality work, leaving area cleaned at the end of each day. Work was completed in a timely fashion. Would highly recommend to any one with small or large needs. Will definitely use again.
Posted: 5/04/2015 • Link to this review
This is a follow up to my post on Feb. 9th. Three days after I wrote that review, our disposal switch broke. I called Mike and he came out the next morning (today)and replaced it immediately at his cost, staying true to the warranty. What is more impressive about this is that it was 100% a product defect, nothing to do with their work. Says a whole lot about their integrity and standing behind their work. Thanks guys.
Posted: 2/09/2015 • Last edited: 2/13/2015 • Link to this review
2013, 2014, 2015, 2016
State Licensed Residential Remodeling Contractor; HBAG; NARI; NARI "Certified Remodeler" on staff; NAHB; GAHB; NKBA; Remodeling Awards: 2006 Chrysalis; 2007 Regional Contractor of the Year (CotY) from NARI; Consumer's Choice Awards 2011-2015; Angie's List "Super Service Award" 2014, and Kudzu's "Best of Award" 2013-2015
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If you've been thinking about doing renovations on your home for a while, then the perfect time to complete them is fast approaching. Summer is the ideal season for renovations for a number of reasons. Keep reading this article to find out why you...READ MORE »
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If you've been thinking about doing renovations on your home for a while, then the perfect time to complete them is fast approaching. Summer is the ideal season for renovations for a number of reasons. Keep reading this article to find out why you should speak to a remodeler in Atlanta about getting your renovations done this summer.Read more »