Displaying 16-30 of 76
I have been dealing with these guys for a long time and there are some reviews that are not valid!!! They are not a quickey lube type of place. If you want a 10 minute oil change and have someone you don't know to work on you car go to the quickey lube. They are very trustworthy and do wonderful work. I have no problem sending my wife to their place. Good quality work does not come fast. I would recommend my mom if she owned a toyota. I believe that you should form your own opinion. I have spoken with numerous customers satisfied with their services. Even if all services were free someone would still complain.
Posted: 4/28/2010 • Link to this review
I think a lot of the reviews posted here are bogus. Read them. Who writes reviews like "they made a believer out of me", "thanks Toyotechs"? I have actually been using Toyotechs for many years (I have both a Toyota and a Lexus). I have used them for everything from simple maintenance (oil change) to involved work (replacing head gasket). I have plenty of experience with Fred (owner) and his crew. And, I have no reason to either sing their praises or criticize them unfairly. I am about as unbiased as one can hope for. And, I have talked to other customers and read (real) reviews to confirm my own experiences. Let me start by saying they are not crooks. They are mostly honest. They are not going to tell you your car needs work when it doesn't. However, they are slow... disorganized...and make lots of mistakes. Even with an appt. you are likely to wait awhile. Sometimes it takes them forever to just start work on your car and I have had several situations where they didn't complete the work on the order. One time they tightened the emergency brake so much the car froze while driving. They just aren't very thorough - don't seem to have any pride in their work - and don't seem to be motivated to improve (plenty of customers). Don't expect a call when they are done. If they make a mistake, they will give you a free oil change - I have had 7 free oil changes. And the big question - why do I still use them? Sadly, I haven't found anyplace better yet...but I'm looking.
Posted: 2/24/2010 • Last edited: 2/25/2011 • Link to this review
We've been doing business with Toyotechs for 10 years and we do all of auto work with them. They have maintained all of my cars and they are an important reason why we only buy Toyota's. Several people that we've recommended still go to Toyotech's and they are all extremely happy with the service. We also use their referals to other shops for work they don't do, such as body work, front end alignments, on axle wheel balancing, etc. Great success there too! A great place to have your Toyota or Lexus serviced.
Posted: 1/13/2010 • Last edited: 8/23/2010 • Link to this review
I have two Toyotas that I bring to ToyoTechs. They are not the fastest service place in town, but they are the best toyota shop I have found. Service costs what they say it will cost, and all the the work they did for me was high quality. The only reason they don't get five stars is becuase of the time it takes(1-1.5hrs for oil change).
Posted: 10/15/2009 • Last edited: 2/25/2011 • Link to this review
They changed my oil. Afterwards I took the car back twice because of an oil leak. They claimed they couldn't find it. Next time I took the car in for something else they said the leak was coming from the oil pan gasket like it was obvious. Apparently they thought I was going to blame the oil leak on them so they weren't forthcoming about the problem. I had no intention to do so. Upsets me because I took two trips to their shop and wasted time, gas, etc. on having them look for the problem. On the subsequent repair job, I told them I needed the car by 3:00 pm pick-up. Instead of calling me to tell me it wouldn't be ready or telling when I arrived at the shop, I sat at the shop for over two hours waiting for the car. Again waisted my time. The owner admitted they slipped up due to being so under staffed. They offered a credit for the next time I go there instead of offering credit towards the bill that day. Based on the poor customere service what is a credit for future service worth. I won't be going back! I don't recommend them for car service.
Posted: 8/30/2009 • Last edited: 2/25/2011 • Link to this review
This shop is outstanding !! They are the definition of "Service" and above all...they are honest people. If your vehicle does not really need it...they'll tell you. I advise anyone with a Toyota to try them out...I don't even think about the dealership anymore. A+...10/10..everyone at ToyoTech deserves the highest possible rating. -Ketan Patel
Posted: 6/18/2008 • Link to this review
Took my wife's Sequoia to them and do not know the 1st thing about Toyotas. They were helpful enough to advise me on holding off on some services until certain mileage milestones. Doing them all at once would be cheaper and easier. Great folks, answered all the questions that we had. Was upset that it was $200 to change a power antenna but that is Toyota's fault - not theirs - as the part was $180. I wish they would open a BMW shop so I wouldn't have to hold my breath when I go in for an oil change anymore.
Posted: 6/17/2008 • Link to this review
As the 2nd owner of a great little hybrid, I wasn't happy when the electric battery died last September. After a recommendation from an out-of-town prius repair expert and phone conversations with Fred, I had the car towed from the all-or-nothing, impersonal dealership to ToyoTechs in Chamblee. Fred was open to discovering the nuances of the hybrid mechanics and even purchased specialized safety equipment to handle the battery components. During the long wait for replacement parts from Toyota, Fred and Jennie even lent their car, saving me hundreds of dollars in rental fees. Since the replacement of the battery and ecu the car is running better than ever, getting upwards of 43 miles to the gallon. It's always pleasant there, within walking distance of food, shopping, library and marta. A computer with internet is available to customers. The personalized service and recognition from everyone who works there makes it worth the drive even for a standard oil change. And the aaa discount doesn't hurt either.
Posted: 5/22/2008 • Link to this review