Toyota Mall of Georgia - Internet Sales

). I asked to see the manager. He inspected it, and asked me what I wanted them to do. I told him to repair it. He ordered 4 new wheels and told me to come back when they came in.

My wife took the car back to them for the new wheels, when she got home I inspected it and found that 3 out of 4 of the wheels had the same type damage as before.

They told me at this point that they would order 4 more and replace them again. I Called the 1-800-Go-Toyota and they took my complaint, I explained to them that I did not have all this available time to keep bringing my car back to have wheels replaced.

I e-mailed the General Manager and explained my situation, his service director Dave Fletcher responded, "About you 2011 Camry the way the wheel is designed the lug is recessed in the wheel and the socket will make some contact with the wheel." Basically telling me to expect damage 100% of the time. I e-mailed back offering to show his service personnel how to remove a lug nut without damaging a wheel. They did not respond.

I called 1-800-GO-TOYOTA back and asked for an update. They told me that they reclined their offer to replace my wheels again.

That is when I decided to file a complaint with the National Center for Dispute Settlement to have my car repurchased so I could replace this headache with a General Motors car.

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Stay clear of Toyota Mall Of Georgia - My company bought a part from them and had the worst experience. We ordered the part and the first one came in broken. We waited a week for them to get another one. When we picked our parts up they were both in their original packaging. Once we opened the parts one was wrong and one was broken. We tried to return it the next day and was told we had to wait for their parts manager, Kevin to return from vacation. When we tried to return the parts a week later when he returned he told us they opened the parts and checked them before we received them and that we broke them. My customer, an Allstate Insurance Ajuster and myself were all witness to the parts not being opened before we opened them. Kevin and the rest of the parts department are a bunch of liars and needed the extra week to come up with a story to cover their butts for their poor job performance. Do Yourself The Favor And Use Atlanta Toyota. The one and only time I didn't I got burnt and from the looks of their other reviews I'm not the first !!

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The oil change took 2 hrs. and 45 mins.; they messed up my engine coolant; now my coolant is leaking like crazy; DO NOT GO TOYOTA MOG...

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We had a problem with the timing belt on our Sienna. It was making screeching noise whenever the car was started. I recorded the sound and took it in for repair. The guy who "serviced" us was rude and totally unfriendly. He basically asked what was he suppose to do with the sound. The manager was not helpful when we reported this. Whatever happened to Toyota service quality??

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Great selection of vehicles. Lots of sales people to work with. Open late and on weekends. Convenient location.

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