Test drove a 2011 Toyota Sienna with Salesman Jashua Lott, He is rude salesman(calls him self sales professional), We were close to making a decision over the weekend, and walked in to the dealership hoping my wife could test drive and we can write a check for the car if she likes the car. Mr. Jashua had issue we walking into the dealership without calling him. I told him were in the vicinity so came by. He was rude and started saying he only works by appointments only and we need to schedule test drives only monday through Wednesday and we can not walkin to the dealership. I told him if he is so busy we can use a different salesman and my wife could only test drive the car over the weekend. He rushed us into the car even before my wife had a chance to look at the car, the moment we were on the road he started talking in a rude way , I told my wife to turn around to the dealership walked away and they just lost a sale of 2011 Toyota Sienna Limited edition or possibly more(business purchases). I will never go back to that dealership and will share my experience with all my buddies that live around the area. Toyota Union City Sucks. I would recommend looking at other dealerships if you are looking for a TOYOTA. You can call me directly at (678) 701-5285 if you want to know about my experience.
Posted: 4/18/2011 • Last edited: 5/28/2013 • Link to this review
While I had a pleasant buying experience at Legacy, I was skeptical of the "tires for life" program they offered. Turns out for good reason. Every time I took my car in for service, I requested service on the tires to keep the program valid. On my last visit, I was told my program was void because I did not keep up. I was furious and from the sound of it, they void them all the time and don't care. It is a racquet and I HIGHLY recommend not to do it through them.
Posted: 4/23/2008 • Last edited: 5/28/2013 • Link to this review
Great customer service! I liked the way the sales associates assisted us in finding out what car would best suite our needs. I bought a toyota corolla from this location.
Posted: 3/06/2006 • Last edited: 5/28/2013 • Link to this review
I have owned 3 Toyotas in the past 12 years. Each one has always been serviced here. This Center is CLEAN, and the Employees are nice. There is very little turn over, which says a lot.
Posted: 4/15/2005 • Last edited: 5/28/2013 • Link to this review