This dress shop sold me a dress that was missing 6 inches of fabric that was torn from the bottom. I didnít realize the top layer of chiffon was torn while I was in the store because of the dark... color of the dress and low lighting in the dress rooms. They still sold me the dress at full price ($175)! It was not until I got home that the damaged dress was pointed out me. I immediately contacted the dress shop and, OF COURSE, they do not do returns. No Returns?! I had no choice but to keep the dress and pay for it to be fixed. This was an awful experience and the women working there give zero customer service.VIEW MORE »VIEW LESS »
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This dress shop sold me a dress that was missing 6 inches of fabric that was torn from the bottom. I didnít realize the top layer of chiffon was torn while I was in the store because of the dark color of the dress and low lighting in the dress rooms. They still sold me the dress at full price ($175)! It was not until I got home that the damaged dress was pointed out me. I immediately contacted the dress shop and, OF COURSE, they do not do returns. No Returns?! I had no choice but to keep the dress and pay for it to be fixed. This was an awful experience and the women working there give zero customer service.
Posted: 12/07/2012 • Link to this review
They were friendly and so helpful in helping me choose a great style of gown for my body type. Service was always the best, and they were honest, caring people to work with. I will go back there when for my next occasion!!
Posted: 7/25/2011 • Link to this review
Treasures is not what it used to be!! Since they have moved to their current location, they are unfriendly and non-personalble. The experience overall was a disaster. They were ALL rude, and Lauren (the owner) was ridiculous. We were repeat customers and wouldn't allow my 5 month old niece sit in the store to see my try on bridal gowns. She was held by her mother the entire time and was told she had to sit in a chair at the front door or leave. We were the only customers in the store. The attitudes of the store employees put a huge damper on the experience and compromised my wedding dress experience at Treasures. So, ultimately we purchased else where. Brides, do not waste your time and treasure the moment you want!!!!!!!
Posted: 7/02/2011 • Link to this review
My son became engaged in September, and I immediately started shopping for my dress. Finally in March I visited Treasures. The ladies were so helpful and VERY honest about which styles and colors would work for me. I was so tired of only seeing matronly dresses for Mothers of the Bride & Groom, but Treasures carried so many styles that did not fit that description! I received SO many compliments at my son's wedding last weekend.
Posted: 7/01/2011 • Link to this review
My daughter married Decí10. My dress ordeal began Marí10. Called 15 stores in GA, only 2 had dress. 1st/not polite; 2nd/very polite, nurturing, understanding but was 60miles away. I elected to await May trip to LA. Dress took 4mths, then needed alterations. After return to LA Sept, alteration took 5wks/but still didnít fit. Rushed 2nd alterations & mailed dress/Still didnít fit!! After crying 3days, searched for dress again in GA. After calling 3hrs, I found the woman from March!!! Knew it was her by tone/voice, she confirmed same & still had dress!! I explained about 1st dress, she said come in, try on hers, if I needed a diff size she would try to locate or would have altered w/in day or two. I went to her shop, she was about to leave but stayed. Dress in shop was too large so she stated that she would call mfg on Monday to see if they had my size in stock or just shipped one elsewhere, and if shipped elsewhere...she would see if they would sell to me if they had time to make another. She called me on Mon afternoon...mfg had one & was mailing. She had dress 2 days later!!! I went to shop, p/u dress, went around corner to person she suggested for alterations. My dress was altered/finished w/in 4hrs and fit like a glove!!!! I can attest that when my other daughter gets married, no matter what state Iím living in...I will return to ĎTREASURESí.
Posted: 12/31/2010 • Link to this review
I just wanted to say what a wonderful experience it was purchasing the dress for my son's wedding at Treasure's. I had looked at all the high end department stores and couldn't find something that I really liked. From the moment I entered the store, I felt at ease. Lauren helped me find the perfect dress. I felt like a princess at my son's wedding. I got so many compliments on my dress. Thanks Lauren and the staff at Treasure's for making this day so beautiful. Thanks, Beth
Posted: 9/14/2010 • Link to this review
I had an excellent experience shopping for my bridal gown at Treasures. They have a good selection. I have recommended Treasures to several of my friends some of my coworkers have gotten their mother of the bride dresses there. My mother lives in South Carolina so we ordered her dress at the same time that I ordered mine and did alterations when she came for my bridal shower. We picked up both her dress and my gown the week of the wedding. A special thanks to Lauren who helped both my mom and me.
Posted: 9/09/2010 • Link to this review
They have a terrific selection. The best place for Mom dresses in the area and we were all over greater Atlanta. The staff were attentive. The shop exudes a quiet calm atmosphere. Compare this to some of the competition and they are winners hands down. My daughter also bought the most beautiful shoes here. They are actually competition dance shoes and very well made. We have an event coming up in the spring and I will be heading back to Treasures for sure. Thank you ladies for being consummate professionals.
Posted: 8/27/2010 • Link to this review
My dress arrived 4 sizes too large. After two alterations locations she sent me to said it would cost as much as the dress to fix it Vicky's answer was to find a cheap alterations place. Service is non-existant at this place. Find a good department store, anyplace but Treasures Formals.
Posted: 8/13/2010 • Link to this review
Treasures is a "Treasure in Roswell". We started several years ago with my daughter's Prom dress. This time it was her wedding. They helped to make my daughter's wedding the most elegant I've seen in many years. The Bride, Mother of the Bride, and all of the attendants were treated with so much TLC as we selected dresses for one of the most special days in my daughter's life. They respected our time, and did everything they could to make the process go smoothly. They were always there. I worked with Bonnie, Lauren, and Vicky, and they were all very professional, and sweet. I wouldn't buy a formal or semi-formal dress from anywhere else.
Posted: 1/13/2010 • Link to this review
I have shopped at Treasures for several years. I have purchased a mother of the bride dress, a maid of honor dress and several formal dresses. I have always had a very positive experience and wanted to share that with others that might want to have a great shopping experience as well.
Posted: 1/08/2010 • Link to this review
I dreaded shopping for a Mother-of-the-Bride dress. I went to so many stores. I ended up at Treasures and the experience was transformed from dread to pleasure. The ladies in the shop were wonderful. The selection was great. I, an over 40 y.o. woman, was not expected to be supermodel thin. I would recommend this shop on service alone - the rest is just icing on the cake.
Posted: 3/10/2007 • Last edited: 1/14/2010 • Link to this review
My experience with Treasures can only be described as a complete "Treasure!" They are not like those other "get in, get out, get on with your life" places! They made sure I was taken care of and that I looked beautiful on the day of my wedding!I've even gone back since my wedding day and bought yet ANOTHER dress from them for another wedding I'm attending! You have to go to Treasures and let them help you find the dress of your dreams! You can even go for PROM DRESSES!
Posted: 9/22/2006 • Last edited: 1/14/2010 • Link to this review