Our services include quality ornamental and shade tree pruning, skilled tree removal, chipping and stump grinding, and tree seletion; as well as consulation and arborist reports. We offer you a complete range of professional services to improve and maintain the health of your trees and shrubs, reduce their hazard potential, and help them achieve their maximum beauty and longevity.
Maintenance pruning is recommended to improve or maintain tree health and structure and includes removal of.. visibly defined hazards in a tree. These can include Crown Cleaning(dead-wooding) Crown Thinning, and Crown Raising. Our typical program includes at least some pruning during winter months. Optionally, we do other pruning services throughout the year, as needed . Please call Tree Pros today for your tree service needs.
A little pricey and not timely! I do not mind paying a premium for good service but when you don't show for a scheduled appointment, 3 hr window, and I have to call an hour after the appointment time and I am told they should be there in an hour to an hour and a half. Sorry that doesn't work for me. A courtesy call would have been appropriate.
Was supposed to have trimmed 2 trees.
Area Gilbert, AZ
Cost Less than $250
Posted: 5/02/2016 • Link to this review
I have been waiting all afternoon for Andy of Tree Pros to stop by for a quote. He was to be here between noon and 2pm. I have not received so much as a courtesy call. This is the 2nd time I've dealt w/ poor Customer Service. The same thing happened about 8 months ago, with nobody returning several of my phone calls. I have called another company and will not be using Tree Pros again. They may be PROS at trimming trees... but their Customer Service needs A LOT of work!!!!
Posted: 8/27/2015 • Link to this review
There are 2 parts to the work order as written by Tree Pros. 1. Cut down 2 palms at the base and trim back 2 twisted myrtles. This service was excellent. The palms were cut down and hauled away and the twisted myrtles look fantastic after being trimmed and pruned. 2. Dig out the root ball of the 2 palm trees, cannot use stump grinder. The stump removal crew was unable to "dig out" the root balls. The crew was afraid of destroying the wall that surrounded the root balls. This caution was never written on the work order or discussed with the arborist who visited the work site and wrote out the work order. The stump removal crew used a small chain saw and a pick-ax and lowered the stump to just below the ground surface. We were pleased with the results of the 1st step, but very disappointed that Tree Pros was unable to do the work as contracted and that they priced. This is unacceptable as we cannot replant in these 2 areas until the root ball is removed or rots. Important note: Tree Pros returned our check for the second part of the service since they could not complete it as written.
Posted: 2/27/2014 • Link to this review
Worked with Tree Pros for the last 3 weeks on several projects at my house. We started with the removal of several bushes and trees. About 1 week later the irrigation department and planting department came in and replaced a system that has been out of commision for over 6 years now. The tech Brian and Randall did a terrific job of not only the install but the explaining of the operation. Lastly we had 4 queen palms and 2 Mulberry trees deep rooted and fed. I was always kept in the loop as to what process was next and I am happy with the end product. Thank you Jill Keller
Posted: 7/09/2013 • Link to this review
I phoned Tree Pros for my newly purchased, but neglected home for 3 lg trees and big clean-up job. Toby arrived,professional with a fair quote. TreePros contacted me ~2 wks later with reduced bid, and agreed. The crew arrived as scheduled,then before I knew it, they were finished(approx 20 min).In my backyard all the dead vines and shrubs intact, and the debris from the previous homeowner was still on the ground and around the pool fence. The crew told me it wasn't specified on the work order. I phoned Tree Pros to explain and the crew proceded to tear out the dead vines/shrubs but not roots. My overgrown palo verde was severely cut back on only one side,the opposing side left as before.Again following the work order.I was dumbfounded! The overgrown tree in my front yard remained overhanging in my neighbors yard as before and also left assymetrical. That afternoon, they phoned for payment, I requested a supervisor to inspect. In a wk, Rick arrived and agreed the trees needed to be reworked and yard a clean-up. A new crew came 4 days later and balanced the trees and even pulled a dead lantana from my front yard! Cleanup then was impossible due to heavy rain. Now all has gone awry with communications. We've been called liars, difficult, told I'm making this up. I hope the rant I received today by the CSR/acct rep helped her feel better. This is an angry group and I hope things improve for their sake. I just want my yard cleaned up and these folks paid, and be done with it.
Posted: 9/25/2012 • Link to this review
We hope you were pleased with the service and look forward to doing work in the future. Thanks again.
This company is excellent. Hired them about 1 week ago to take care of some health concerns on my trees and some minor pruning. They were very prompt in getting me scheduled and the customer service in the office was very proffesional. I am excited to see what the results of the feeding will be but have yet to see anything as of yet. I will be using them again in the near future and would assume great service then also. I hope this will help future customers Chris Macelroy.
Posted: 5/23/2012 • Link to this review
Very happy to see that you were pleased with our services. We look forward to seeing you next year. Thanks
Im not sure if I believe the bad reviews I read about them because I always had a good experience with them. Im in customer service and I know what it takes but there are always people you cant make happy no matter what you do for them. I have used this company about four or five times and will keep using them :)
Posted: 5/21/2012 • Link to this review
We cannot please everyone but we certainly strive to. I want to say thanks for such a possitive review. I take pride in referring customers to our service sites so that they can see what our customers say. Thanks for taking the time to write such a nice review. Its appreciated more than you know. Mike
Now I know why Tree Pros was so highly recommended to us from one of their competitors who could not do the job. The guys from Tree Pros just left my yard. Wow! What a show to watch. They did an amazing job trimming a tree that was hanging over from our neighbor's yard. They were respectful of our neighbor's property line, yet trimmed our side completely. The tree still looks natural, but is no longer a risk to our roof, yard, and pool. I was amazed as I watched their "acrobatics," hanging from the tree. These guys obviously have a lot of experience!
Posted: 5/21/2012 • Link to this review
I will admit I also admire the ability of some of the climbers we employ. They are highly trained and very appreciated. The employees are who make our company. Thanks for writing such good things about our company we all are thankful.
I typically do my own tree work, but when the trees are the HOA's trees and hanging into my yard, I wanted them trimmed nicely, not just straight up from the fence line. The guys came out, and they knew more about desert trees than anyone else. They reduced the size of the tree and cleaned out the inner growth and did a wonderful job cleaning up. THANKS!
Posted: 3/29/2012 • Link to this review
We hired Tree Pros to trim about 20 trees in our condo project. They did great work with great clean up. Were very easy to work with excellent customer service skills and even contacted me to walk the job when they finished to inspect everything to ensure it was satisfactory. Plan to have then return to complete an additional 20 trees.
Posted: 2/01/2012 • Link to this review
Everything went very smoothly with this company. I requested service via email, the work was done while I was not home, and I paid with a credit card the next day over the phone and my yard looks fantastic. I will be using them again!
Posted: 12/21/2011 • Link to this review
ISA CERTIFIED ARBORISTS # WE-7927A & WE-7866A ISA-WC CERTIFIED TREE WORKER # CTW-1594
Eco-friendly products. Use paperless record keeping/billing. Use non-toxic products. Use locally grown products.