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828 Ralph Mcgill Blvd Ne
828 Ralph Mcgill Boulevard NE
828 Ralph Mcgill Blvd Ne , W-4
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Trinity Fitness : Health Clubs & Gyms, Atlanta, GA
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This is SUSIEVT's TrustRating, which is based on both the number of reviews SUSIEVT has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful SUSIEVT has been to the Kudzu community.
Posted on 5/18/2011
READ CONTRACT CAREFULLY- SHADY!!!!!
BEWARE OF THE CONTRACT !!!! READ CAREFULLY Although you are often required to give 30days notice when cancelling a membership and this is accepted practice. This gym as a REAL SPECIAL and unusual twist to this requirement, and is very easy to miss in reading the contract. Not only must you give 30days notice prior to cancelling, but you must give 30days notice prior to their charging your credit card, which is required to with autopay. So although I gave actually 45 days notice, as I was moving out of state, TRINITY kept my pre-payment for the next month since they had two days prior my notice charged my credit card in advance for my monthly payment to the gym. And others have mentioned, Nathan and his mother were rude and uncooperative. They were not willing to listen and only offered me some one on one training after several communications via email and phone calls which went unanswered for weeks by Nathan. At this point I had to move within three days, and did not have time to go get the training they offered. I also tried to get the refund via credit card, AMEX said after researching the matter, that the contract was clear and although not good practice for consumer, it had to stand. SO READ CAREFULLY and hope you only have good experiences here.
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by lil ssw at Citysearch
By FAR, THE Best Women's Gym in Atlanta!
I have never witness so many women go through such tremendous transformations before coming to Trinity. I have experienced remarkable results of my own, not only with my physique, but with my overall health, nutrition, and well being, both mentally and physically. Trinity is an amazing environment to tackle what so many women struggle with - fitness, physique, health, nutrition all of it everything involved with getting ""in shape"". It is truly like a family there, and I could never have achieved the results I have anywhere else. I am so thankful to everyone at Trinity, Nathan, his staff, and all my workout sisters (that's what I consider the other members of the gym - my gym sisters). They all make working out actually enjoyable! I never thought I would EVER feel that way, but I actually can't wait to get off work so I can go see my 'family' at the gym.As for the complaints about the contract, it is a simple 30 day cancellation notice, which is very common of many of the gyms I have been a member of. And I have witnessed many clients come and go at Trinity for various reasons, without any problems giving a 30 day notice to end their membership.Thank You Trinity for making me such a better person! I would and do recommend Trinity to all my friends, and strangers too!...
by Justanothergymrat at Citysearch
Don't waste your money
This gym is overpriced, considering it's hardly ever open, and if you express you're displeasure, you're either ignored, lied to, or condescended to. As others have said, the contract is a nightmare to get out of, even if you have a legitimate reason, and the people running the place are rude, unresponsive, and only care about their bottom line. The classes are fun, but for the hassle, inept customer service, and drama involved in something that should be simple, you'd be better served joining a gym that's more transparent about their business model and charges, and that will address your concerns in a prompt, honest, and up-front manner.
by Nathan at Trinity Fitness at Citysearch
""Experience Trinity"" Callenge!
I see that there are a few folks out there that are unpleased with the experience they've received while at Trinity. I have found, even though I'd like to, I can not please everyone. These sites allow anyone to post comments even if they don't know or have any relationship with your business. I'm putting my money where my mouth is. Come in try a class, if you feel that your not treated like a close family member, then I'll buy you a month membership at another gym. call us for details
by DontBshady at Citysearch
Program is great, but Don't Question Nathan!
It appears from the other comments that the customer service at this gym has taken a nose dive as of late. I had a concern over their shady billing practices. Make sure you read any credit card receipts you sign, it is actually a contract, even though they sell their services month to month. If you question their service practices, be prepared to listen to Nathan accuse you of slander and tell you his lawyer is going to call you. Still waiting on that one. The classes are fun though!
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