Troncalli Chrysler Jeep Dodge Subaru

(678) 244-4100 www.troncalli.com »

818 Atlanta RdCumming, GA 30040   map »

Business overview

Services

  • Auto Parts
  • Courtesy Cars
  • Repair & Service

Types Sold

  • New
  • Used

Brands Sold

  • Chrysler
  • Dodge
  • Jeep
  • Subaru

Kudzu's "Best Of" Winner

2013, 2014

Hours of Operation

  • MON
  • 7:30am
  • 8:00pm
  • TUE
  • 7:30am
  • 8:00pm
  • WED
  • 7:30am
  • 8:00pm
  • THU
  • 7:30am
  • 8:00pm
  • FRI
  • 7:30am
  • 8:00pm
  • SAT
  • 8:30am
  • 6:00pm
  • SUN

Payments Accepted

  • American Express
  • Cash Only
  • Debit Card
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1953

Languages Spoken

  • English

Reviews

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Great Service, 3/20/2015

We are new in town. Took our 2010 300C (~95K miles) in due to check engine light. They identified the problem quickly, oil pump issue, and fixed it under power train warranty. When you take a car... with this many miles to a dealer they will find legitimate issues which need attending to; and they did in my case. Oil and filter (has been regularly changed), air filter and PCV valve, 'burned' power steering fluid so it was 'exchanged', air induction service so cleaned throttle plate, replaced 16 spark plugs (1st time for this), update/flash PCM. They called before proceeding, I asked some questions, agreed and paid for it. They washed my car, inside and out...no charge. Now, my reason for listing all of this is to explain the middle of the road marks in quality and value. I can't see what they did and I'm reluctant to match the Great Service mark on faith alone. I'll make a point to come back and enter an update in a couple of weeks when I've had time to tell that the car is performing better.

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Expect to do some negotiating, 11/20/2014

I was supposed to get special pricing through a cost club program. I was supposed to be shown the invoice and given a certain amount off. Dealer never showed the invoice and I was left to negotiate... on my own. They did fix a minor issue on my old car for free though which was appreciated.

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Displaying 1-15 of 47

Reviews

mbrons56

Reviews: 2

Great Service

We are new in town. Took our 2010 300C (~95K miles) in due to check engine light. They identified the problem quickly, oil pump issue, and fixed it under power train warranty. When you take a car with this many miles to a dealer they will find legitimate issues which need attending to; and they did in my case. Oil and filter (has been regularly changed), air filter and PCV valve, 'burned' power steering fluid so it was 'exchanged', air induction service so cleaned throttle plate, replaced 16 spark plugs (1st time for this), update/flash PCM. They called before proceeding, I asked some questions, agreed and paid for it. They washed my car, inside and out...no charge. Now, my reason for listing all of this is to explain the middle of the road marks in quality and value. I can't see what they did and I'm reluctant to match the Great Service mark on faith alone. I'll make a point to come back and enter an update in a couple of weeks when I've had time to tell that the car is performing better.

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cmanhoff

Reviews: 1

Expect to do some negotiating

I was supposed to get special pricing through a cost club program. I was supposed to be shown the invoice and given a certain amount off. Dealer never showed the invoice and I was left to negotiate on my own. They did fix a minor issue on my old car for free though which was appreciated.

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MrsAMM

Reviews: 1

AMAZING EXPERIENCE

Visit the rest, then go to the BEST! I cannot say enough about my experience with Troncalli and my salesman, Tyler Grant! Tyler went above and beyond to locate the Jeep Wrangler that I was looking for. All of my questions and concerns were answered and never did I feel like I was being strong armed to purchase something I didnt want. I had visited other dealerships prior to my visit to Troncalli and am AMAZED at the level professionalism and genuine concern to make me a satisfied customer. The entire Troncalli team helped to make this a pleasurable experience. Visit Troncalli and make sure to ask for Tyler!

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gritacco

Reviews: 1

As Good As It Gets!

The car buying process is still a long process... so it's hard to rate anyone a 5. Overall - our experience with Troncalli was very good. Our salesman, Tyler was great. He took time to understand what we wanted and rolled up his sleeves to make it happen. We're happy with our decision and our overall experience.

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TMAlpharetta

Reviews: 2

Great Buying Experience.

Great service. Great price. Great car. I was dreading having to go through 'the process', but they made it smooth and easy.

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fargason

Reviews: 1

Great Experience

We were extremely pleased with their respect for our time. Bruce Belanger, our sales rep, was a delight to deal with from start to finish. We highly recommend Bruce.

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HappyJeepOwner

Reviews: 1

Great Experience

We had a great experience with Troncolli while purchasing a 2014 Jeep Grand Cherokee. There was no pressure to buy. The sales process was very relaxed. Everyone at the dealership was friendly. Would definitely recommend them to anyone looking to purchase a vehicle. And would purchase from them again in the future. It was by far the best auto purchase experience we've ever had.

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Leon47

Reviews: 1

Can't get any better

The staff are pleasant,and helpful. They go above and beyond to make you happy. We bought a truck almost 3 years ago, and returned to purchase 2 new vehicles yesterday(11-23-13). Trade in was treated fair,and the prices are hard to beat!

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 Journey
 charger

wingspirit

Reviews: 1

Surprisingly thrilled!

After having a horrendous 3 year experience with service at Carl Black GMC, I went to Troncalli yesterday and bought a Subaru Outback. I financed and bought my car in less than an hour, and I was absolutely shocked at the deal they gave me with my trade in, plus the amount I paid on my new car! I never expected to EVER get that good of a deal at a dealership, and Bob made the whole experience pleasant and completely painless. I am thrilled and relieved with this experience in contrast to my last one!

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jcmdrr

Reviews: 56

Great Service area

Bought our Forrester there and had our car serviced there till we moved to Midtown. They were very friendly and professional. They are the first service center to tell me when I "did not" need a service...imagine that!

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Jess12

Reviews: 1

Awesome Customer Service

We have bought a Jeep Commander and recently a Crysler Town and Country from Troncalli, and have had great experiences both times. Our sales agent, Lee Call, is superb. We plan to eventually buy a Jeep Grand Cherokee and Troncalli will be the first place we go!

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Jdogg120

Reviews: 1

Hands Down Easy Purchase

Lee and James were fantastic to work with, and we would never hesitate going back to Troncalli for another purchase. Thanks you guys.

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Rose_n_Tom

Reviews: 1

Excellent Sales Experience on 2013 Subaru Outback

We bought a 2013 Subaru Outback this week from Troncalli Subaru in Cumming and the experience was great!  We have been looking for over a year for a vehicle to replace our 11 year old wagon. When we first looked at the Subaru Outback last year, we explained we were just out looking. He patiently explained everything about the car and even gave us the ride up the hill behind the dealership after our test drive.  It was impressive to say the least. While we continued to look at alternative vehicles, we kept coming back to the Subaru Outback.  Subaru Bob was really terrific, always patient, going over every detail about the car and answering our questions. Once we decided Subaru Outback was the car, we took another test drive, and made decision to buy. As we finalized the deal, he took us around to meet the Sales, Service, Parts and Business managers.  We were treated with respect and not rushed. With about 300 miles on our Subaru, we are looking forward to our first road trip. We were very happy with our sales experience.

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Pappadoo1970

Reviews: 2

2013 Dodge Challenger

Excellent internet service and sales. My buying experience was exceptional. The right car and the right price, no haggling no pressure and top shelf service.

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Populuxe51

Reviews: 1

Worth the drive

This was my second Jeep purchase at Troncalli. While they're not the closest Jeep dealer to my house, they are definitely worth the drive. Kevin and Tyler are great to work with.

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