Truck and I

We used The Truck and I to move from a high rise condo to a house with 3 weeks of storage. Their price was better than the other top end movers in the area so we chose them. They showed up on time and moved us from the condo without a hitch.The move into our home is where the problems started. They had misplaced a coffee table and said that it was our fault. Yes, it was on the inventory sheet. They also dented our child?s changing table and bent a dresser so badly that the drawers wouldn?t open. They put the furniture back together so poorly I had to go back and do it again.They ended up paying us for the coffee table and repairing the changing table. They refused to repair the dresser because they said it was old. It is a solid wood piece that was built very well. It worked perfectly before they had it, and now the drawers stick quite badly.The customer service on the back end was so rude and abrasive. They sent the person who moved us to look at the furniture and he, of course, would not claim responsibility. This is the same person who lost our coffee table that was properly inventoried and blamed us. We purchased $20,000 worth of insurance and they hold the insurance claim as a company. This is why they refused to pay to fix our piece of furniture that was a family heirloom.Please do yourself a favor and go elsewhere if you care about your belongings.

I am a single woman who moved into my first home over the weekend. I had been apprehensive about using just any mover because I wanted to make sure they were professional and quick. I was moving on a budget and I needed it done quickly. The two men who showed up at my house were incredible. They never stopped moving from start to finish. They were polite, upbeat and professional. I was thrilled to have used Truck and I and would recommend them to anyone!!

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