After being required to board our cat for an inordinate amount of time for the minor operation he was undergoing (based on what our vet-tech friend later told us), we picked him up to find him sick with a respiratory illness and noticeably thinner than he had been. We had noticed during both visits that the clinic was cold and drafty but assumed that measures were taken to prevent the animals from getting cold and sick. When we mentioned to the staff how concerned we were about how our cat had been treated, they were extremely rude and defensive towards us, and not so subtly implied that we were trying to scam our money back for services honestly rendered. If you value the health and safety of your pet, please do not take them to the Truckee Meadows Veterinary Hospital.
Posted: 2/17/2012 • Last edited: 2/24/2012 • Link to this review
I have been taking my Shelties to Dr. Sara for over 20 years. He has been very wonderful,caring and ocmpassionate to all my dogs. I could never imagine taking them anywhere else. The staff is also so wonderful, caring and compassionate to me.
Posted: 2/08/2011 • Link to this review
Been going to TMVH for almost 20 years. Dr Sara has been our primary Animal Doctor. Dr Grinsell is also a very caring Doctor. They have cared for all four of our dogs, two of whom are now deceased. These Doctors show compassion, tenderness and genuine concern. We would never think of going elsewhere
Posted: 12/20/2009 • Link to this review