• Claim This Profile!
    Join thousands of businesses who are using Kudzu to find new customers.

    When you register, you can:

     •  List your specialties
     •  Respond to reviews
     •  Create special offers

Truelove Celebrations

(770) 983-0160

4147 Cleveland HwyGainesville, GA 30506   map »

Business overview

Reviews

View More »

Owner is terribly RUDE!, 10/05/2010

I made an order for my daughters 1st birthday a month in advance. I requested an Elmo smash cake and 4 dozen cupcakes & she was rude at the time of the order as well. She called the day prior to pick... up, when I called back she had the order wrong... thinking I only needed 4 cupcakes total. Later when I went to pick the order up, there was no Elmo on the cake and when I told her she said she couldn't put it on there & she told me she was swamped with orders, ect. Well, if she couldn't have done it right or at all I would have went somewhere's else. Then stood there and asked rudly "well what do you want me to do?" She finally put the Elmo on, took only 5 minutes, came out & slammed the cake on the table & walked away." No I'm sorry, is this ok, no remorse what so ever! A few days later I returned to complain to the owner only to find it was her (Peggy) She still argued w/ me re: her service. Unless you are "somebody", you will be treated like a nobody!

VIEW MORE »VIEW LESS »

VERY RUDE!!!, 6/01/2010

The lady in charge rolled her eyes at my wife's request for (2) multi-tiered cakes. She actually asked "Do you have any idea how much that will cost?" Very condescending...evidently our money wasn't... green enough for her. Too bad, because I have plenty of it and her cakes smelled and looked absolutely delicious. I can't abide rudeness, however - especially when it makes my 7-month pregnant wife cry. Very insensitive.

VIEW MORE »VIEW LESS »

Displaying 1-2 of 2

Reviews

melissaber

Reviews: 1

Owner is terribly RUDE!

I made an order for my daughters 1st birthday a month in advance. I requested an Elmo smash cake and 4 dozen cupcakes & she was rude at the time of the order as well. She called the day prior to pick up, when I called back she had the order wrong... thinking I only needed 4 cupcakes total. Later when I went to pick the order up, there was no Elmo on the cake and when I told her she said she couldn't put it on there & she told me she was swamped with orders, ect. Well, if she couldn't have done it right or at all I would have went somewhere's else. Then stood there and asked rudly "well what do you want me to do?" She finally put the Elmo on, took only 5 minutes, came out & slammed the cake on the table & walked away." No I'm sorry, is this ok, no remorse what so ever! A few days later I returned to complain to the owner only to find it was her (Peggy) She still argued w/ me re: her service. Unless you are "somebody", you will be treated like a nobody!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

georgialeonidas

Reviews: 1

VERY RUDE!!!

The lady in charge rolled her eyes at my wife's request for (2) multi-tiered cakes. She actually asked "Do you have any idea how much that will cost?" Very condescending...evidently our money wasn't green enough for her. Too bad, because I have plenty of it and her cakes smelled and looked absolutely delicious. I can't abide rudeness, however - especially when it makes my 7-month pregnant wife cry. Very insensitive.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO