I made an order for my daughters 1st birthday a month in advance. I requested an Elmo smash cake and 4 dozen cupcakes & she was rude at the time of the order as well. She called the day prior to pick up, when I called back she had the order wrong... thinking I only needed 4 cupcakes total. Later when I went to pick the order up, there was no Elmo on the cake and when I told her she said she couldn't put it on there & she told me she was swamped with orders, ect. Well, if she couldn't have done it right or at all I would have went somewhere's else. Then stood there and asked rudly "well what do you want me to do?" She finally put the Elmo on, took only 5 minutes, came out & slammed the cake on the table & walked away." No I'm sorry, is this ok, no remorse what so ever! A few days later I returned to complain to the owner only to find it was her (Peggy) She still argued w/ me re: her service. Unless you are "somebody", you will be treated like a nobody!
Posted: 10/05/2010 • Link to this review
The lady in charge rolled her eyes at my wife's request for (2) multi-tiered cakes. She actually asked "Do you have any idea how much that will cost?" Very condescending...evidently our money wasn't green enough for her. Too bad, because I have plenty of it and her cakes smelled and looked absolutely delicious. I can't abide rudeness, however - especially when it makes my 7-month pregnant wife cry. Very insensitive.
Posted: 6/01/2010 • Link to this review