Pro's: They cleaned up mess, we're very polite and arrived on time. Con's: After they cut hole in door was advised I needed pay for a bigger lock than I already had, the lock they sold me was from "Joe's Bait Shop" and cheaper than my existing Schlage I wanted to re-use. 24 hours later.. asked for a visit from another "technician" to fix something superficial (30 day guarantee) that I don't have tools for. I couldn't reach my tech and was told I'd have to pay $29.00 service fee again for a diff installer. Waiting for response from the original installer -resolution still in progress at this time. Installation was only 24 hours ago.
Posted: 10/08/2015 • Link to this review
* 24-Hour Service Available