Two men and a Truck weren't the most economical option but we went with them thinking they would offer better protection should things break during move. During the move they broke our garage door but Two Men and a Truck will not compensate for it. They conducted their investigation and found that the electric garage door was pulled down by the mover without disengaging the door first which causes the trolley teeth to break. The guy we hired to fix the door confirmed what caused it but the guys at the Two Men and a Truck would not own up to it even though their own investigation found that the door was not closed correctly. UPDATE: The owner from Two Men and a Truck called and explained his point of view which I do appreciate and he agreed to meet half way. Other than the one glitch which has now been addressed the move itself was smooth.
Date March 2016
Posted: 3/31/2016 • Last edited: 4/01/2016 • Link to this review
Thank you for sharing your experience with us. Your feedback is very important to us and we are grateful that you took the time to share your thoughts and insights. Our goal is to provide each customer with a professional moving experience.
I have moved with Two Men And A Truck 3 times. My movers have always been very positive and professional. They took great care of my furniture and boxes while working quickly to complete the job. In my experience, it is always worth it to pay the professionals at Two Men to move me. It saves me time, worry and my items are kept safe.
Posted: 11/17/2015 • Link to this review
I have used North Fulton Two Men And A Truck 7 times over the past 10 years and will use them for my next move as well! Each move has gone very smoothly and the office staff and movers made a stressful time very easy for me! The movers were professional, courteous and did a great job taking care of all of my furniture. I was impressed by how hard they worked to complete my move. I would highly recommend North Fulton Two Men And A Truck!!!
Posted: 10/19/2015 • Link to this review
Had used a different Two Men and a Truck years ago and was thrilled so when it was time to move papa out to his own apartment we looked up nearest office. Found this one with decent reviews. They gave an estimated to move what was basically barley a bedroom and some additional pieces.to be up front they were within their estimated time window and price, but they were on the long side of it, basically when you pay by the hour there is no motivation for anyone to move quickly. They dragged their butts often carrying less than 86 year old Papa could have carried on his own. There were 9 pieces of furniture to move, no boxes, everything was empty and ready for them. Any slower and they I could have walked it all to the new apartment. This was such a different experience than the first time we used a different office years ago. First piece of,advice, always be the first move of the day, my guess is these guys were late and tired because they had a move before us. They did not do a horrible job, but did far from a great job as well.
Posted: 5/27/2015 • Link to this review
I contacted these guys after reading so many positive reviews on Kudzu. We had a piano I had inherited from my dad that I needed moved from our garage into our walk-out basement along with a treadmill and a large desk we were giving away. Our crew arrived right on time and quickly got to work. They moved the piano down 15 rock steps into the basement efficiently and without any damage either to the house or to the piano. At the last minute we decided to move an extremely heavy treadmill into a separate room in the basement. Again, the crew did a fantastic job even to the extent of having to remove two doors to get it to fit, then replacing them. Tim, Kaman and Harold were professional, courteous, respectful of both us and our property, and they got the job done right the first time! I highly recommend these guys - they are wonderful and they do outstanding work! I will use them again if I need anything moved. This is a first class operation and we could not be more pleased!
Posted: 12/12/2014 • Link to this review
This is the second time I have moved with two men and a truck...they did a great job again! The move took less time than I expected and they took great care of all my stuff. The time it took was on the lower end of what was quoted and there were a lot of steps involved so I was happily surprised when they finished early. The guys were respectful of my property, my self and my pup!
Posted: 11/03/2014 • Last edited: 11/13/2014 • Link to this review
I hired Two Men and A Truck after reading all the reviews. We did a room by room estimate over the phone and I even called the office and spoke with John to add a couple items I missed. The estimate did not change and reflected 4-7 hours to complete the job. On moving day 3 men and 1 truck arrived around 9:00am and started promptly after the walk-thru and paperwork had been signed. Around 1:30 they were attempting to call in another truck because they could not fill all our stuff into one truck. They were unsuccessful. Once we got to the new house 20 minutes away they said they could go get the other load and come back but would be working until close to midnight. Understanding these guys have families we told them it would be OK for them to come back the next day. We were told Day 2 would not take 8 hours like Day 1. That was incorrect. After they arrived around 9:00 am on Day 2 and started loading the truck it became apparent this was not going to go any faster than Day 1. So, I called the office and spoke with John again and expressed my concern that they way underestimated my job. John said all they could do was remove the travel charge for Day 2. Our final bill was over double what was reflected in the estimate and what we had budgeted. My concern is that they are the experts and should not be underestimate jobs by this much. A simple meeting and walk-thru beforehand could have prevented this from happening. I've now filed a complaint with the corporate office
Posted: 8/14/2014 • Last edited: 11/13/2014 • Link to this review
Used them to move my elderly mom across town and Mike and Harold treated her as if she was their mom. Extremely professional, polite, worked hard, all furniture wrapped carefully and packed as well. Will definitely recommend them anytime.
Posted: 6/18/2014 • Last edited: 11/13/2014 • Link to this review
Warren helped set up our move and answered all questions. He told me up front my options, additional fees and what to expect on moving day. Shannon and Durahnn arrived on time and worked every minute to make sure I was kept informed, our furniture was cared for and everything was put in it's place. They even moved our piano up a flight of stairs! They will absolutely be moving us into our next home and I will refer them every chance I can.
Posted: 2/03/2014 • Last edited: 11/13/2014 • Link to this review
These guys were on time and moved everything efficiently. No dings or scratches on walls or furniture! Very polite and great to work with. I will definitely hire them again and would highly recommend them. If you call Alpharetta Two Men & a Truck, ask for Thomas, MIchael, and Rondoll.
Posted: 10/22/2013 • Last edited: 11/13/2014 • Link to this review
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