U-Pack - Riviera Beach, FL - Best Of 2013 - Kudzu.com U-Pack - Riviera Beach, FL - Best Of 2013 - Kudzu.com


  • U-Pack - Riviera Beach, FL -  trackstar2k2

    Reviews: 1

    Misleading Billing and Poor Service
    trackstar2k2 (1 review)

    I moved a single apartment of stuff from nyc to west palm beach florida. i was quoted for 5' feet of stuff. when they packed up all my stuff they changed and said i took up 7' of stuff which raised my price by $600 dollars. then when i got to florida my stuff was at a terminal. their brilliant idea was to drive a huge tractor trailer and drop it off in front of my apartment and pick it up at a later date. my apartment building does not have space to accommodate(and they did not check for me). so they essentially drove my stuff there in a huge truck and waited for me to receive it. i was there to receive it but my movers were not there to unload it. I asked the truck driver to wait until my movers came(they were 30 minutes away). i spoke with the manager(Jim in Riviera Beach Florida). I asked him to let the truck driver stay so my movers can unload my stuff. he absolutely refused and did not offer me any solutions to my problems. completely tone deaf and could not have cared less about where i was sleeping that night or anything. I would not recommend upack/ABF. they could honestly care less about you or your stuff

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    U-Pack replied on 5/18/2015

    I am so sorry to hear about your U-Pack experience. If you'd email your reference number to customercare@upack.com we'd like to look into what happened with your move. Thank you, Audrey J.

Business details


  • Loading Ramps

Local Service Area

  • Long-Distance
  • Regional

Move Types

  • Do-It-Yourself Moves
  • Emergency & Short-Notice
  • Employee Relocations
  • Estate Moves
  • Extra Large Load Moves
  • Hi-Rise Moves
  • Moving & Relocation - General
  • Residential Moves
  • Senior Moves

Kudzu's "Best Of" Winner

2012, 2013

Payments Accepted

  • American Express
  • Debit Card
  • Discover
  • Mastercard
  • Money Orders
  • Visa

Year Established


Languages Spoken

  • English
  • Spanish


Album: Generic
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