UMoveFree is the nations leading free apartment finding service. As the largest rental agency in Texas, UMoveFree has exclusive access to the most comprehensive database of apartment listings available. Use UMoveFree.com to view updated pricing, photos, floor plans and move in specials on thousands of Texas apartment communities; many of which are not listed on other websites. Best of all, every renter that finds an apartment through UMoveFree is provided a Free Move or $200 Rebate! Free.. apartment finding assistance, more listings than other websites, and a Free Move or $200 rebate - Thats why UMoveFree helps thousands of Texas renters find a new apartment each and every month.VIEW MORE »VIEW LESS »
Agent Deoir Thomas repeatedly offered me a free move and or $200 rebate. The website also emphasized a free move while explaining that rent determines moving charges and or rebate criteria. That's understood, but nowhere did Mr. Thomas or the UMoveFree website warn that once the agent calls your prospective apartment, you are committed to whatever UMoveFree decides to pay; that moving charges or rebate payment information is not given prior to committal. This is misleading because applicants are ensnared without a back-out option. Furthermore, the UMoveFree website erroneously advertised that it GUARANTEES the highest rebate which is false advertising. Prior to realizing I was stuck with a bad deal by UMoveFree, I approached MoveForFree and received a min $150 rebate and was fully advised of all moving charges and rebate information prior to committal. I went to change apartment locator information and was told I couldn't change because UMoveFree had already confirmed my lease. This is deceptive trade practice and unfair. Mr. Thomas advised me that he will not speak with me any further and has refused to send me UMoveFree's legal representative.
Posted: 7/12/2017 • Link to this review
Should have took the $. Moved 6x in the dfw area in 8 yrs. slowest! took NO care and scratched all brand new furniture. I was so mad. I should have bought the insurance but with how busy I was- I didn't read their liability policy. READ IT! They pay 66 cents per pound. They lost a cord to my electric piano so I have to replace that. They scratched up a brand new $300 mirror. They wrapped nothing and didn't use any blankets. They showed up with the trailer and spent so much time figuring out how to fit our stuff- and didn't even finish the move because they didn't have enough room to load it. They scratched up my headboard/footboard which I bought only 9 months ago from a high-end furniture store in Plano. I was sick to my stomach when I saw it. I wish we would have gone with AB Moving again. They were the best. I will NEVER go with UMoveFree again. AB moving have free moving services if you tell the apt they referred you. Cactus moving was the company that moved us. It took them 5-1/2 hours to move a 2 bedroom apartment that was 13 miles away and my husband and I helped them!!!!!
Posted: 9/03/2011 • Link to this review
I was recommended to UMoveFree by my sister as a reliable resource for finding an apartment. I applied online and three days later I received an email with listings that were not priced correctly. When I went to the properties I was told the information was outdated. Upon notifying my assigned agent- Linda Vosbury no response to price errors were given; I should have ran then, but no I wrote her name down as the referral in order to qualify for the supposed free move. Upon completing the 3 bedroom lease, I was told I would be contacted by the move coordinator-Lori. She said I would be charged for travel and some items; she then set up a time for the movers to come at 5 p.m. Cactus movers called at 1 p.m and told me they needed to start early to avoid traffic. By 3 p.m they were at my door, charged me extra for certain items-recliner, tv, china top and only moved those items plus moved ten boxes resulting in broken vanity glass and other glass items. As of today, two weeks later, I have received no response from either company; however, UMoveFree receive $585 on my behalf. Thanks UMoveFree for not honoring your end of the contract.
Posted: 8/13/2011 • Link to this review
This was my second time using UMoveFree and both times they exceeded my expectations. Sherri Lane was very informative and the movers were suprisingly professional. I would definitely use them again in the future.....I highly recommend them.
Posted: 3/07/2011 • Link to this review
I was in need of an apt. I contacted umovefree and Sherri Lane contacted me right away. Within a week we located an apt. and were moved in. Sherri Lane was very nice and most helpful with all my questions. The movers were on time, very professional, friendly, and very careful with my belongings. I will recommend her to anyone that needs to move.
Posted: 12/30/2010 • Link to this review
Laurie Corbin, made me a lifetime customer @ umovefree! Even when I am not moving. If I ever hear anyone mention "moving" I will refer them to Laurie Corbin. She was so courtesy and pleasant to work with. EXCELLENT SERVICE!!! THANKS AGAIN Laurie
Posted: 6/01/2010 • Link to this review