* By Appointment Only
In January we rented a pod to store household items while we were having work done on our house. On April 24th we began to bring our items back into the house. We discovered that many our items... were wet, molded, rusted, and some ruined. The items were so compromised that the boxes had become softened to the point that the boxes didn't support the items that had been packed into them. We immediately contacted the company and someone responded immediately. They told us that they would send boxes immediately and would contact us the next day. Not only have they failed to send boxes, they have not returned our phone calls nor responded to our text messages. We were told when the representative came to our house, that the unit we had used had leaked previously. In addition to the damaged items, we have found billing discrepancies. I would not encourage anyone to use this company. We have filed a complaint with the Better Business Bureau.VIEW MORE »VIEW LESS »
UNITS packed my storage container for a cross-country move, while I was located remotely. Rhonda in the office was friendly, reliable and professional. Archie and Oscar, the movers efficiently... planned and organized my unit so that all items were able to fit - with room to spare. Most importantly, all of my belongings arrived safely and without damage. I would highly recommend UNITS!VIEW MORE »VIEW LESS »
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This is the best way to stage your house and move that I've ever experienced. These folks are friendly and very flexible. They called me when they needed to and didn't call when they didn't need to. The driver was prompt and very helpful with how to load the Unit and prevent any shifting. I couldn't give this company any higher of a recommendation. They were superb to work with, and I will call them again.
Posted: 1/26/2009 • Last edited: 1/28/2009 • Link to this review
The Unit containers were perfect. But, the best part about our experience was the great customer service. The staff was very responsive, delivering and picking up the Units as scheduled and without much lead time. I'd definitely use them again.
Posted: 11/09/2008 • Last edited: 1/28/2009 • Link to this review
We ordered a storage container from Units to store our basement furniture during a remodel. It was supposed to be a 6 week job. I just have to say that we are amazed at what our Unit has been through and all of our belongings are in perfect condition. First, the Unit was on our driveway in March when the tornadoes and hailstorms blew through Ė not a single dent in the container and no leaks or water damage to our stuff! I wish my car was so lucky!! However, our remodel project took much longer than we expected and summer came and our stuff was still sitting on the driveway. We were worried about the heat so Units came and picked up our container and stored it in their air conditioned warehouse until last week when our basement was FINALLY finished. We got our container delivered right away and all our furniture and boxes were just the way we packed them. It was like the stuff inside was only packed away for a few days. It didnít even smell musty! It was so nice to have a pleasant surprise instead of one more hassle during the remodeling.
Posted: 9/19/2008 • Last edited: 1/28/2009 • Link to this review
Wonderful to work with. Friendly, helpful professional people. They kept appointment times and called ahead to confirm. The Unit was very clean. Price was fair. This was a great experience in moving.
Posted: 8/03/2008 • Last edited: 1/28/2009 • Link to this review
Unit Storage provided a much needed service at a time of emergency. Jay showed an enomous amount of patience in his service, the unit was in excellent condition when recieved and returned. Thank you
Posted: 7/24/2008 • Last edited: 1/28/2009 • Link to this review
Units Mobile Storage was fast, friendly and professional. I was truly amazed with the quality of the UNIT itself. The level of customer service that we received from Units helped lower the stress typically associated with moving. It was refreshing to be able to speak with someone locally.
Posted: 7/21/2008 • Last edited: 1/28/2009 • Link to this review
Great experience! Home renovations required putting lots of items into storage temporarily. The Unit withstood bad weather, was very sturdy, secure, easy to get and return. The price was much better and the Unit itself was much sturdier than their competitors. They made my renovation process much easier.
Posted: 6/18/2008 • Last edited: 1/28/2009 • Link to this review
Units Mobile Storage was fast Friendly and very easy to contact and speak with, it was less expensive that truck rentals and mini storage and it was placed right in my drive way where I wanted it, The Unit was perfect for my remodeling project and my personal items where safe and dry when I removed them back into my home.
Posted: 6/09/2008 • Last edited: 1/28/2009 • Link to this review