I just called this company asking for them to come out and quote a mini split for a finished basement. The man had the audacity to tell me he charges $75 to quote a new system. He even tried to argue that he charges for his expertise. I told him I refuse to pay someone to quote out a job. You don't charge someone to quote the purchase of new equipment with installation. He then told me that he didn't want the job and it would be wasting his time. No one should ever call this company! This is beyond a rip off!
Area Alpharetta, GA
Posted: 7/28/2016 • Link to this review
Had my Airconditioner change. Very happy with his services. Will definetly recommend to my friends and family.
Area Powder Springs, GA
Cost $500 - $999
Date March 2016
Posted: 5/19/2016 • Link to this review
We had a contract with a home warranty company and it became a nightmare when we need to have our A/C replaced. A friend referred us to Michael at US Comfort Air. Michael reviewed our needs and was able to provide us with a much better product at a better price than the warranty company. We cancelled our warranty and did business with US Comfort Air and we never looked back. We are very happy with this decision. Their knowledge, service, products and price are excellent.
Replaced our AC and Coil.
Area Alpharetta, GA
Cost $1,000 - $2,999
Date April 2016
Posted: 5/16/2016 • Link to this review
Michael and Renu were amazing! Our AC went out and it was 90+ degrees in our home. We called our home warranty company and it was going to be over a week before they could get anyone to us. We couldn't wait a week so I started searching for another company and came across USAir Contractors. I called them early in the morning, they came out that day, diagnosed the issue and had us back in AC the very next day! Michael and Renu were involved in the entire process and made sure that everything was explained to us and completed in an effecient and professional manner. Great company, excellent service, wonderful trustworthy family. Highly recommend!
Posted: 7/14/2015 • Link to this review
When our A/C stopped working this summer, I wanted a local contractor with a honest opinion, fair price, and quality work. US Air met all the above. They were very reliable, dedicated, and made sure the job was done right!
Posted: 7/23/2014 • Link to this review
I have had several HVAC companies come to our house and give us a written quote for the supply and intallation of a new HVAC system however U S Air provided the (best service ever) from the first call to customer service, the quote specialist to the install. They have a god like presence and serve the customer with a smile. They are honest and trustworthy, thank you Michael and Rodney for an awesome experience. I will only use this company from this day forward.
Posted: 8/23/2013 • Link to this review
There were many challenges with my new system installation. The installers Rodney and Leon, were extremely courteous and kept me constantly informed on what was happening. Though it took some extra time than we all anticipated, they never lost patience. They were completely dedicated to getting it done right and to my satisfaction. I cannot say enough about their professional knowledge and behavior under trying conditions. My thanks to them and US Air Contractors for doing the right thing without taking any shortcuts Khan
Posted: 8/18/2013 • Link to this review
First, I must say that my husband (god love him) called another company earlier this week to figure out why the central air stopped working. They told us we had "a bad unit" and needed to replace it (which they said would have cost over $1000 bucks) so of course, we wanted a second opinion. We called US Air and Michael and his son showed up within an hour. After what seemed like 10 minutes, Michael explained exactly why the system was not working (something to do with a circuit - he sounded like he knew his stuff in and out!) - and in less than an hour my home was cool as can be. (for less than a quarter of the cost mind you) I never write reviews, but this time I really felt I needed to spread the word. From experience, I can tell you that this is one company you can trust to do the right thing for their customers.
Posted: 8/13/2013 • Link to this review
Michael's team was outstanding. He replaced our HVAC at an affordable price, and his crew was top notch. Michael was onsite checking each step in the process to verify that everything was done properly. From the initial evaluation to product recommendations and eventually install, Michael made the experience very easy and stress-free. I would recommend his team to anyone!
Posted: 5/30/2013 • Link to this review
USAir Contractors recently installed a new a/c at our house and the process was great from beginning to end. I was stunned when they actually told me that only the a/c needed replacement as the furnace still had 5-6 years of life in it- out of 7 companies contacted USAir was the only one to tell me this. Everything from first contact to installation went smoothly. When I had an unrelated problem impacting my a/c USAir was at out my house in under an hour to investigate and this was on a Sunday. Let's face it when it comes to a/c every company is trying to sell you the exact same thing. At the end of the day your decision is going to come down to either price and/or who you can trust. Lucky for me I was able to find price and trust in the same company - USAir Contractors.
Posted: 9/03/2012 • Link to this review
I highly recommend this company. Michael and his son showed up promptly to give me an estimate. One of the main things that sets this company apart from the rest is the personal service. You don't get a company phone number to call and talk to a receptionist, you get Michael's personal cell phone number, which he did answer everytime I called, even at night and even after the job was complete. Michael also personally supervised the installation of my new a/c. It's not with every company you get the owner of the company coming to supervise. The installers, one of whom was Michael's son, were very knowledgable and extremely polite and proficient. They provided helpful tips to ensure I get the longest life from my new a/c. Michael told me personally he stakes his own reputation on every single job, so he makes sure the job is completed to the highest standard.
Posted: 8/26/2012 • Link to this review
Fast, efficient, quality work. I am so glad I called US Air. The owner and his son arrived quickly (within 2.5 hours) and had my AC unit back up and running in less than 30 minutes! Michael is very knowledgeable and courteous. I will have no problem referring him and using them again!
Posted: 7/04/2012 • Link to this review